Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kersandra Small

Mobile

Summary

Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.

Overview

12
12
years of professional experience

Work History

Medical Billing Specialist

USH HEALTH
09.2018 - Current
  • Posted and adjusted payments from insurance companies.
  • Located errors and promptly refiled rejected claims.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Precisely evaluated and verified benefits and eligibility.
  • Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
  • Efficiently processed refunds or adjustments for patients when necessary, ensuring accuracy and compliance with company policies.

Medical Billing Specialist

Mobile Infirmary Medical Center
01.2013 - 08.2019
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Posted and adjusted payments from insurance companies.
  • Located errors and promptly refiled rejected claims.
  • Identified and resolved patient billing and payment issues.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Precisely evaluated and verified benefits and eligibility.
  • Filed and updated patient information and medical records.

Education

Certification - Medical Billing And Coding

Virginia College
Mobile, AL
06.2003

High School Diploma -

Williamson High School
Mobile, AL
05.1978

Skills

  • Claim submission
  • Insurance Verification
  • Patient Billing
  • Denial Management

Timeline

Medical Billing Specialist

USH HEALTH
09.2018 - Current

Medical Billing Specialist

Mobile Infirmary Medical Center
01.2013 - 08.2019

Certification - Medical Billing And Coding

Virginia College

High School Diploma -

Williamson High School
Kersandra Small