Kersten Benning
Eagan,MN
Summary
Creative daycare worker with several years of hands-on experience supervising children in safe, educational learning environment. Communicative and punctual individual versed in organizing fun activities, preparing nutritious meals and developing routines and schedules. Compassionate team player commended for excellent patience and strong sense of responsibility.
Overview
6
6
years of professional experience
Work History
Lead Infant Teacher
Kiddie Academy
02.2024 - Current
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Developed and enforced positive strategies to encourage good behavior.
- Maintained daily records of activities, behaviors, meals served, naps taken. for each child.
Barista, barista trainer
Starbucks
01.2019 - 03.2024
- Operating the register/point of sales, drive-thru, crafting beverages and preparing food items
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Received and accurately processed customer payments.
Teacher Assistant
KinderCare Learning Center
01.2022 - 09.2023
- Assist my teacher with curriculum activities throughout the day
- Help prep classroom throughout the day
- Stand in lead if teacher is gone
Customer Experience Specialist
Delta Air Lines
08.2021 - 12.2021
- Maintained records of all interactions with customers in a database system.
- Collected deposits or payments and arranged for billing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Front End Operations
Costco
10.2020 - 09.2021
- Ensured compliance with company policies related to front end operations.
- Ensured front end operations ran smoothly, efficiently and met customer service standards.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
Education
Associate of Arts degree - communication studies
Normandale Community College
12.2019
High School Diploma - marching band, cross country running, Spanish
Lakeville North High School
06.2016
Skills
- Motor skills enhancement
- Health and safety
- Infant CPR certification
- Classroom organization
- Team collaboration
- Point-of-sale system operation
- Purchase assistance
- Opening and closing duties
- Multitasking and organization
- Active listener
Timeline
Lead Infant Teacher
Kiddie Academy
02.2024 - Current
Teacher Assistant
KinderCare Learning Center
01.2022 - 09.2023
Customer Experience Specialist
Delta Air Lines
08.2021 - 12.2021
Front End Operations
Costco
10.2020 - 09.2021
Barista, barista trainer
Starbucks
01.2019 - 03.2024
Associate of Arts degree - communication studies
Normandale Community College
High School Diploma - marching band, cross country running, Spanish
Lakeville North High School
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