Kervens Jean Baptiste
FL
Summary
- Skilled Distribution Technician with proven background in maintaining and improving distribution processes. Strengths include knowledge of warehouse management systems, inventory control, and ensuring compliance with safety regulations. Previous roles have involved successfully reducing costs through efficient resource management and system optimization. Demonstrated ability to adapt to new technologies and work effectively in fast-paced environments.
- Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
- Experienced truck driver offering a solid work ethic, a safe driving history, and a stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading, and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Distribution Technician
Tampa General Hospital
Tampa, FL
12.2019 - 02.2022
- Operated distribution equipment to transport medical supplies throughout the facility.
- Managed inventory levels and ensured accurate stock records for timely replenishment.
- Coordinated deliveries with various departments to meet operational needs efficiently.
- Assisted in training new staff on proper handling and distribution procedures.
- Inspected incoming shipments for quality and compliance with safety standards.
- Maintained cleanliness and organization of storage areas for optimal workflow.
- Assisted with the unloading, receiving, and stocking of materials from suppliers.
- Maintained accurate inventory records and identified discrepancies in stock levels.
- Organized storage areas to ensure efficient retrieval of products and materials.
CDL A OTR Truck Driver
GoldLine Inc.
Tampa, FL
01.2025 - Current
- Operate Class A commercial vehicles over long distances of up to 500 miles per day.
- Conduct pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Loading equipment for delivery, ensuring proper load security and verifying accuracy before departure.
- Obtaining necessary signatures on delivery paperwork for accurate record-keeping.
- Providing prompt and courteous service to customers, enhancing overall satisfaction.
- Operate heavy-duty trucks to transport goods across regional and national routes.
CDL Driver
Rain Dogs
Chicago, IL
10.2024 - 01.2025
- Maintain accurate log books and records in compliance with federal regulations.
- Ensure timely delivery of cargo with complete accuracy according to customer requirements.
- Operate Class A commercial vehicles over long distances of up to 500 miles per day.
- Handle loading/unloading of freight from trailers using proper lifting techniques and equipment.
- Complete all necessary paperwork accurately and on time such as shipment documents, invoices, mileage logs, etc.
Class A CDL Truck Driver
PepsiCo
Tampa, FL
09.2022 - 10.2024
- Maintained daily logs of vehicle checklists, mileage and fuel usage.
- Loaded and unloaded cargo according to company guidelines.
- Followed delivery schedules and communicated delays or issues to dispatchers.
- Performed pre-trip inspections on vehicles, including brakes, tires and lights.
- Assisted in loading and unloading of freight using appropriate equipment such as pallet jacks or forklifts when necessary.
- Adhered to all applicable rules and regulations governing the transportation industry.
- Monitored road conditions and planned routes accordingly while minimizing travel time.
- Communicated regularly with dispatchers regarding deliveries, route changes, traffic updates and other relevant information.
- Maintained accurate records of hours worked, miles driven, fuel usage and other required documentation.
- Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
- Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, lift gates, pallet jacks and load bars.
CDL Class A Driver
Stevens Transport
Dallas, Texas
04.2022 - 08.2022
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maximized load safety by balancing, securing and weighing products.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Contacted customers to report delayed delivery times.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
Delivery Driver
Amazon
Tampa, FL
10.2018 - 11.2021
Customer Service Representative Agent
Convergys
Tampa, FL
09.2016 - 01.2019
- Reviewed account and service histories to identify trends and issues.
- Reviewed customer data to assess current issues and determine potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Addressed customer service inquiries quickly and accurately.
- Reduced process lags and effectively trained team members on best practices and protocol.
- Documented conversations with customers to track requests, problems and solutions.
- Maintained revenue streams by exhausting every option before offering refunds.
Education
Associate of Applied Science -
Hillsborough Community College - Dale Mabry Campus
Tampa, FL05.2025
High School -
Hillsborough High School
Tampa, FLSkills
- Issue resolution
- Security monitoring
- Staff mentoring
- Route management
- Local routes understanding
- Perfect attendance record
- Responsible driver
- Dependable and reliable
- Cleaning and organization
- Organizational skills
- Safe serving knowledge
- Strong communication skills
- Flexibility
- Strong team member
- Customer service oriented
- Outstanding cleanliness
- Flexible and adaptable
- Computer application knowledge
- Problem solving
- Time management
- Planning and coordination
Certification
- Class A CDL
- Tanker
- Hazmat
- TWIC
Timeline
CDL A OTR Truck Driver
GoldLine Inc.
01.2025 - Current
CDL Driver
Rain Dogs
10.2024 - 01.2025
Class A CDL Truck Driver
PepsiCo
09.2022 - 10.2024
CDL Class A Driver
Stevens Transport
04.2022 - 08.2022
Distribution Technician
Tampa General Hospital
12.2019 - 02.2022
Delivery Driver
Amazon
10.2018 - 11.2021
Customer Service Representative Agent
Convergys
09.2016 - 01.2019
Associate of Applied Science -
Hillsborough Community College - Dale Mabry Campus
High School -
Hillsborough High School