Kerwin Rolfe
Lewiston
Summary
Achieved high customer satisfaction by effectively analyzing service call issues and implementing solutions. Fostered strong customer relationships through a pleasant and engaging personality. Overcame challenges with a diligent and resourceful problem-solving approach.
Overview
16
16
years of professional experience
Work History
Facility Maintenance/Forklift Operator
Covanta
Niagara falls
08.2022 - 05.2026
- Performed routine maintenance on forklifts, Shredders, and Heavy Machines extending equipment life and minimizing costly repairs.
- Streamlined order fulfillment process with efficient forklift operation, reducing loading and unloading times.
- Unloaded materials and goods at designated locations for best project availability.
- Organized storage areas to maximize space utilization while still allowing easy access to products when necessary.
- Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
- Supervisor Sandra Miller 716-574-7531
Plumbers Helper
R.I.C Plumbing
Lockport, NY
02.2022 - 07.2023
- Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
- Supported lead plumber in troubleshooting plumbing issues, enhancing problem-solving efficiency.
- Maintained tools and equipment, promoting a safe and organized work environment.
- Collaborated on residential plumbing projects, contributing to effective teamwork and communication.
- Supervisor Nate Fisk 716-783-1311
Asst Fleet Manager
Carwell/Rustkote
Cheektowaga, NY
06.2010 - 02.2022
- Coordinated fleet scheduling to optimize operational efficiency.
- Managed warehouse for maintenance on vehicles and spray equipment.
- Managed shipping and receiving of products.
- Supervisor Manny Sootheran 716-930-3322
Education
High School - undefined
Niagara Falls High School
Niagara FallsSkills
- Scheduling and Planning
- Mechanical Aptitude
- Shipping and receiving
- Forklift Operator Certified
- Warehouse Safety Procedures
- Inventory staging
Timeline
Facility Maintenance/Forklift Operator
Covanta
08.2022 - 05.2026
Plumbers Helper
R.I.C Plumbing
02.2022 - 07.2023
Asst Fleet Manager
Carwell/Rustkote
06.2010 - 02.2022
High School - undefined
Niagara Falls High School