KERY BROOKS

Accomplished Transportation Operations Management Professional with ten-plus years of progressive experience in the planning, organization, and leadership of field transit operations, emphasizing optimization of control over utilization of resources, adjustment of routes and schedules in response to adverse conditions, and improvement in operational productivity through effective coordination with internal resources Core competencies include: Field Operations Planning Scheduling Adjustment Investigation Safety/Pisk Management Training/Supervision Inter-Organizational Collaboration Management Driver/Asset Management Incident/Accident Driver Operational Monitoring Productivity Improvement DOT Regulatory Compliance Complex Problem Solving Records/Information An innovative. effective communicator. facilitator. and leader with a strong commitment to excellence and the unique capacity to coordinate complex business details, oversee multiple functional areas simultaneously, and build consensuses among decision-makers in driving results.

Accomplished Transportation Operations Management Professional with a focus on optimizing resource utilization and improving operational productivity. Expertise includes field operations planning, scheduling adjustments, and compliance with safety standards. Recognized for effective communication and leadership in managing teams and coordinating transit operations.

Results-driven Transportation Operations Management Professional specializing in leading large teams and enhancing operational efficiency across regional transit lines. Proven ability to implement safety protocols and ensure compliance with DOT and OSHA regulations while addressing emergent challenges. Committed to fostering collaboration among stakeholders to achieve operational excellence.

• Organizing and managing efforts of three Operations Supervisors and in excess of 100 drivers providing contracted transit services for New Jersey Transit.
• Overseeing the observation and monitoring of transit service providers for quality and reliability, utilizing GPS technology to track vehicle movements and conducting mobile field observations and responses to emergent issues and situations.
• Communicating with internal dispatch unit on various driver issues, including public complaints regarding issues including missed stops and driver behavior.
• Ensuring all complaints concerning transit services are expeditiously and thoroughly addressed and accurate record keeping is maintained.
• Addressing scheduling issues resulting from inclement weather, accidents, incidents, breakdowns, and detours, adjusting route schedules to minimize disruptions to services and ensure fulfillment of route responsibilities.
• Managing transportation fleets, inspecting vehicles for such factors as cleanliness, safety, and appearance and taking required actions in order to meet prescribed standards.
• Investigating accidents and cooperating in the preparation of materials for use in mitigating risks.
• Ensuring compliance of operations with established performance, quality, health, safety, security, and related standards, including applicable Department of Transportation (DOT) and Occupational Safety & Health Administration (OSHA) regulations and guidelines.
• Communicating and participating in meetings to secure feedback, build consensus for plans and courses of action, and provide information to colleagues, associates, clients, and management.
• Assigning, training, supervising, motivating, and evaluating performance of staff personnel.
• Applying computer literacy and knowledge of commercial office productivity applications including MS Office Suite in managing information.