Keryn Carmichael
Dover,DE
Summary
Experienced and detail-oriented professional based in Dover, Delaware, with a diverse background in customer service and childcare. Adept at guiding and caring for children, providing exceptional customer service, and maintaining high standards of cleanliness. Holds an Associate's Degree in Psychology from Lincoln University.
Overview
4
4
years of professional experience
Work History
Social Media Intern
Lincoln University Memorial Library
10.2023 - Current
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Optimized social media content for maximum engagement and reach.
- Conducted daily updates to social media profiles to boost company online presence.
Sales Associate
Lowes Home Improvement
07.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Walmart Supercenter
05.2023 - 06.2023
- Process returns
- Worked flexible schedule and extra shifts to meet business needs.
- Guide customers through store.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Summer Camp Counselor
Tender Years Preschool
06.2022 - 08.2022
- Assisted children in their daily activities
- Guided and cared for children during camp travels
- Taught children how to overcome challenges in the outside world.
- Worked with children of varying age, interest, skill, and developmental levels
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes
- Administered first aid quickly to provide health and safety to campers
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed
Sales Associate
Kohl's Department Store
12.2020 - 08.2021
- Operated cash register, provided accurate change, and collected payments
- Assisted customers in finding specific products, answered questions, and offered product advice
- Built and maintained relationships with peers and upper management
- Answered incoming telephone calls to provide store information
- Collaborated with the sales team to achieve group targets
- Completed daily recovery tasks to maintain a clean and neat store.
Sales Associate
Ross Dress for Less
01.2021 - 03.2021
- Operated cash register and provided excellent customer service
- Helped customers find specific products and offered product advice
- Built trusting relationships with customers through personal connections
- Assisted teammates to meet daily sales goals.
Crew Member
Chick-fil-A
06.2019 - 08.2020
- Maintained cleanliness in various areas of the restaurant
- Prepared quality products with attention to portion control and presentation
- Took orders and entered details into the computer system
- Ensured adherence to high standards of productivity and quality
- Handled cash and credit card payments and maintained safe food handling practices
- Provided excellent customer service and addressed customer needs promptly.
Education
Bachelor of Science - Psychology
Lincoln University
Lincoln University, PA06.2025
Skills
- Campaign Creation
- Payment Processing
- Product Sales
- Customer Service
- Camper Supervision
- Compassionate Communication
- Child Development
References
References available upon request.
Timeline
Social Media Intern
Lincoln University Memorial Library
10.2023 - Current
Sales Associate
Lowes Home Improvement
07.2023 - 08.2023
Cashier
Walmart Supercenter
05.2023 - 06.2023
Summer Camp Counselor
Tender Years Preschool
06.2022 - 08.2022
Sales Associate
Ross Dress for Less
01.2021 - 03.2021
Sales Associate
Kohl's Department Store
12.2020 - 08.2021
Crew Member
Chick-fil-A
06.2019 - 08.2020
Bachelor of Science - Psychology
Lincoln University
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