Keryn Walker
Irving,TX
Summary
Professional auditor with proven track record of ensuring financial accuracy and regulatory compliance. Known for delivering thorough audits and identifying key areas for process improvement. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in financial analysis and problem-solving, valued for reliability and adaptability.
Overview
16
16
years of professional experience
Work History
Warehouse Auditor
AWG Inc
07.2023 - Current
- Improved accuracy by conducting thorough audits of financial records.
- Analyzed financial statements for compliance with regulations.
- Ensured integrity of financial data with meticulous review processes.
- Enhanced audit efficiency by streamlining documentation procedures.
Team Lead
Walmart
07.2015 - 07.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Customer Service Representative
General Dynamics IT
09.2013 - 07.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Sitel
08.2009 - 09.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Bogalusa High School
Bogalusa, LA05-2006
Skills
- Financial auditing
- Risk assessment
- Financial reporting
- Audit planning
- Fraud detection
- Report writing
- Microsoft excel
- Audit reporting
Timeline
Warehouse Auditor
AWG Inc
07.2023 - Current
Team Lead
Walmart
07.2015 - 07.2023
Customer Service Representative
General Dynamics IT
09.2013 - 07.2017
Customer Service Representative
Sitel
08.2009 - 09.2013
High School Diploma -
Bogalusa High School
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