Kristen Schleier
Mental Health Counselor
Worcester,MA
Summary
Dynamic career changer with a B.S. in Mechanical Engineering from WPI, possessing a robust foundation in analytical thinking, data interpretation, and system process improvement. Over 10 years of diverse experience in engineering, logistics, and client-focused roles, now transitioning into healthcare with a dedicated emphasis on psychiatric care. Motivated by personal experiences and a strong commitment to community well-being, trauma-informed communication, and evidence-based support. Currently pursuing Direct Entry PMHNP education while actively seeking hands-on clinical opportunities to provide compassionate care for patients facing complex psychiatric challenges.
Overview
8
8
years of professional experience
Work History
Energy Auditor
New England Energy Efficiency Company (NEEECO) LLC
09.2024 - 03.2025
- Temporary energy auditor position, involved transferring legacy projects from old modeling software into new software for Mass Save residential energy audits. Project ended in March 2025.
- Verified calculations and quoted amounts of old projects, re-calculated savings in new modeling software
Delivery Agent
Zip Run Delivery
09.2023 - 09.2024
- Ensure safe, timely, and responsible delivery of products across the Greater Boston area.
- Navigate urban environments efficiently while adhering to traffic laws and safety protocols.
- Provide professional and friendly customer service, handling transactions effectively.
Program Support Specialist
ICF International, Inc.
09.2022 - 01.2024
- Conducted customer consultations and provided education on Mass Save programs.
- Presented information to groups, adapting communication style for various audiences.
- Addressed customer concerns and resolved logistical challenges effectively.
Commercial Account Manager
Center for EcoTechnology
04.2019 - 09.2022
- Performed energy assessments and advised businesses on best practices.
- Traveled extensively across Massachusetts, coordinating with diverse clients and stakeholders.
- Managed customer relationships and tracked project metrics through CRM software.
Energy Engineer
DNV GL
01.2019 - 04.2019
- Conducted field work installing measurement devices
- Analyzed collected data in various software (Excel, Power BI etc) to interpret findings
- Created detailed reports and presented findings to utility clients.
Head of Training & On-Boarding
HomeWorks Energy, Inc.
06.2017 - 12.2018
- Led technical and customer-focused training programs for new hires.
- Responsible for teaching trainees building science math (heat load and loss, square footage etc), how to calculate quotes, how to run a Combustion Safety Test, and how to inspect for health and safety.
- Developed presentations and training material based on Mass Save updates
- Oversaw on-boarding and ensured high standards of professionalism.
- Promoted to Head of Training after performing over 1,500 successful residential Mass Save audits as a Home Energy Specialist
Education
Bachelor of Science - Mechanical Engineering
05.2014
Graduated May 2014
High School Diploma -
05.2001 -
Skills
Trauma-informed communication and support
Valid driver’s license; clean driving record
Comfortable performing sobriety checks and documenting behavioral observations
Psychiatric disorders / Behavioral health
Crisis intervention / De-escalation
Safety / Suicide precautions
Substance use / drug and alcohol patients
Trauma-informed care / Patient advocacy
Documentation
Emergency response
Recovery-oriented care
Patient safety
Multitasking / competing priorities
Collaboration
Independent work
Timeline
Energy Auditor - New England Energy Efficiency Company (NEEECO) LLC
09.2024 - 03.2025
Delivery Agent - Zip Run Delivery
09.2023 - 09.2024
Program Support Specialist - ICF International, Inc.
09.2022 - 01.2024
Commercial Account Manager - Center for EcoTechnology
04.2019 - 09.2022
Energy Engineer - DNV GL
01.2019 - 04.2019
Head of Training & On-Boarding - HomeWorks Energy, Inc.
06.2017 - 12.2018
Shenendehowa High School - High School Diploma,
05.2001 -
Worcester Polytechnic Institute - Bachelor of Science, Mechanical Engineering