Kesha Lewis
Chicago,IL
Summary
Dynamic transportation driver with a proven track record at Uber, excelling in route planning and customer service. Recognized for enhancing passenger satisfaction through efficient navigation and timely pickups. Strong problem-solving skills and a commitment to safety ensure a reliable and enjoyable travel experience for all clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Driver
Uber
07.2019 - 05.2024
- Navigated local routes efficiently, ensuring timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and functionality through regular inspections and upkeep.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Adapted to changing traffic conditions and route adjustments to enhance travel efficiency.
- Utilized GPS technology for optimal navigation and route planning during rides.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
Customer Service Associate
Walgreens
01.2017 - 06.2018
- Assisted customers in locating products and resolving inquiries efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of store displays and inventory areas.
- Educated customers about promotions and loyalty programs to enhance engagement.
Warehouse Packager
Metro Staffing Inc.
04.2016 - 12.2016
- Packaged products efficiently using appropriate materials and tools.
- Maintained clean, organized workstations to ensure safety and productivity.
- Assisted team members in meeting daily production targets.
- Followed safety protocols to minimize workplace hazards and risks.
Crew Member
Checkers Restaurantand
03.2015 - 04.2015
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and hygiene standards throughout food preparation process.
- Assisted in training new crew members, promoting teamwork and adherence to operational procedures.
- Collaborated with team to manage inventory levels, minimizing waste and optimizing stock availability.
- Prepared food items according to recipes, ensuring consistency in quality and presentation for all menu offerings.
- Maintained cleanliness of dining area and kitchen, adhering to health regulations for a safe customer experience.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Self Employed
Child Care Provider
04.2011 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
No Degree - Biblical Studies
Colorado Christian University
Denver, COHigh School Diploma - Business
Academy of Scholastic Achievement
Chicago, IL06.2016
Skills
- Defensive driving
- Fuel efficiency
- Route planning
- Heavy lifting
- Safe driving practices
- Loading and unloading
- Customer service
- Shipping and packaging
- Problem-solving
- Friendly and outgoing
Certification
CNA
Timeline
Transportation Driver
Uber
07.2019 - 05.2024
Customer Service Associate
Walgreens
01.2017 - 06.2018
Warehouse Packager
Metro Staffing Inc.
04.2016 - 12.2016
Crew Member
Checkers Restaurantand
03.2015 - 04.2015
Self Employed
Child Care Provider
04.2011 - 08.2014
No Degree - Biblical Studies
Colorado Christian University
High School Diploma - Business
Academy of Scholastic Achievement