Kesha Scott
Hazelwood,MO
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
01.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
CSR - Customer Service Representative
UnitedHealth Group
12.2020 - 01.2023
- Inbound and Outbound Calls, Verifying insurance (doctor office, clinic, hospital), Assistance in provider needs (EG
- Benefits and eligibility, billing and payments), Track provider issues
Customer Service Representative/Dispatcher
AAA The Auto Club Group
12.2019 - 01.2021
- Inbound and Outbound calls, Activate customer accounts and schedule service calls, Contact customer following service to ensure customer satisfaction
Fulfillment Associate
Whole Foods Market
05.2016 - 12.2019
- Receiving, processing and packing orders, Verifying items correctly matched to sales check for packing and shipment, Operating handheld scanners to track merchandise throughout fulfillment process
Education
College Diploma in Office Administrative Assistant -
St Louis College of Health Careers
St. Louis, MOHigh school diploma -
Cleveland Naval Academy
Skills
- Computer skills
- Communication skills
- Organizational skills
- Microsoft Excel
- Microsoft Office
- English
- Cash handling
- Cash register
- POS
- Retail sales
- Basic math
- Typing
Certification
Certified Office Administrative Assistant
Timeline
Warehouse Associate
Amazon
01.2023 - Current
CSR - Customer Service Representative
UnitedHealth Group
12.2020 - 01.2023
Customer Service Representative/Dispatcher
AAA The Auto Club Group
12.2019 - 01.2021
Fulfillment Associate
Whole Foods Market
05.2016 - 12.2019
College Diploma in Office Administrative Assistant -
St Louis College of Health Careers
High school diploma -
Cleveland Naval Academy
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