Kesha Smith
Chicago,IL
Summary
Explored opportunities for full-time roles to enhance skills and deliver impactful contributions to the organization.
Recruiting professional with proven track record in talent acquisition and candidate evaluation. Expertise in identifying and attracting high-caliber candidates while fostering collaborative team environment. Known for adaptability and achieving results in dynamic settings, utilizing skills in interviewing and onboarding.
Overview
17
17
years of professional experience
Work History
Recruiting Specialist/ Intake Coordinator
Help At Home
Homewood, IL
04.2023 - 09.2025
- Facilitated virtual interviews for prospective caregivers utilizing Paradox platform.
- Executed comprehensive background checks on caregivers prior to hiring.
- Compiled and organized all necessary documentation for hiring processes.
- Organized orientation sessions for incoming caregivers to ensure seamless onboarding.
- Initiated communication with clients' insurance and CCU to commence service delivery.
- Oversaw Salesforce monitoring for incoming client and family homecare aide inquiries.
- Facilitated front desk operations by managing customer inquiries and administrative tasks.
- Facilitated training sessions for prospective caregivers to enhance skill development.
- Established comprehensive employee files upon hiring to ensure accurate record-keeping.
- Oversaw monthly hiring data management within spreadsheet systems.
- Supported branch operations by providing assistance during peak periods.
- Provided support by filling in for staff at various home locations as required.
- Facilitated quarterly in-service training sessions for healthcare assistants.
- Facilitated job fair operations to connect employers with potential candidates.
- Facilitated employee file uploads to state system, supporting branch manager's operations.
- Developed and implemented targeted recruitment strategies to attract qualified candidates.
- Conducted comprehensive interviews, assessing skills and cultural fit for various positions.
- Collaborated with hiring managers to define job requirements and create effective job descriptions.
- Utilized social media platforms for sourcing candidates and promoting employer branding initiatives.
Office Assistant
Help At Home
Chicago, IL
04.2020 - 04.2023
- Executed entry of new employees into branch database to ensure accurate record-keeping.
- Executed fingerprinting procedures for incoming employees to ensure compliance with security protocols.
- Conducted thorough background checks on employees to ensure compliance with company standards.
- Supported training coordinator in executing orientation programs.
- Finalized employee files upon onboarding to ensure compliance with organizational standards.
- Recorded and entered client care plans into database for accurate tracking.
- Executed monthly billing processes to ensure timely invoicing and revenue collection.
- Supported healthcare assistants by providing necessary assistance and guidance.
- Facilitated supply ordering processes to ensure office readiness.
- Facilitated provision of necessary forms to healthcare assistants.
- Supported branch operations by providing assistance during peak periods.
- Managed incoming call operations to ensure efficient communication.
- Delivered exceptional customer service to guests upon branch arrival.
- Executed weekly payroll processing for HCA, ensuring accuracy and compliance.
- Executed urinalysis procedures for DCFS as required.
- Executed monthly billing processes for DCFS, ensuring accuracy and timeliness.
- Logged daily drug screening results into the database to ensure compliance and accuracy.
- Oversaw drug screening processes to ensure compliance with regulatory standards.
- Assisted clients in understanding screening results. Supported case managers in coordinating follow-up actions. Helped clients navigate available resources based on screening outcomes.
- Oversaw monitoring of all files related to DCFS drug screening processes.
- Facilitated weekly orientation classes to enhance new employee onboarding experience.
Receptionist/Front Desk
Help At Home
Chicago, IL
03.2018 - 04.2020
- Managed receipt and routing of all incoming communications across company and branch.
- Organized and time-stamped paperwork for healthcare assistants to ensure compliance and efficiency.
- Supported field staff by providing timely assistance and resources.
- Supported supervisors by providing timely assistance during critical tasks.
- Facilitated drug screening processes for DFCS to ensure compliance with regulatory standards.
- Oversaw daily monitoring of DCFS drug screening list to ensure compliance and accuracy.
- Facilitated communication with clients and insurance companies as required.
- Managed replenishment of necessary forms at front desk to ensure operational efficiency.
- Cultivated a welcoming environment for all guests.
- Supported branch operations by providing assistance during peak periods.
- Ensured professional and secure environment for incoming guests.
Service Coordinator
Ada S McKinley
Chicago, IL
01.2009 - 01.2017
- Facilitated communication and support for intellectually disabled adults.
- Executed timely completion of insurance renewals to ensure continuous coverage.
- Coordinated scheduling of medical appointments to ensure timely access to healthcare services.
- Facilitated monthly in-home activities for residents to enhance community engagement.
- Facilitated access to community resources to enhance local support networks.
- Facilitated annual staffing processes for residents in collaboration with QRMP.
- Facilitated one-on-one discussions with residents to address individual needs.
Education
High School Diploma -
Calumet High School
Chicago, IL06.1992
Skills
Achieved compliance with IDPH standards through strategic training initiatives and resource management Elevated team understanding of IDPH regulations, driving process improvements and boosting operational efficiency
Strengthened team dynamics by encouraging dialogue and teamwork among members
Analyzed complex problems and devised innovative solutions to optimize team performance and collaboration
Analyzed current recruitment practices and developed improvements to attract high-quality candidates
Timeline
Recruiting Specialist/ Intake Coordinator
Help At Home
04.2023 - 09.2025
Office Assistant
Help At Home
04.2020 - 04.2023
Receptionist/Front Desk
Help At Home
03.2018 - 04.2020
Service Coordinator
Ada S McKinley
01.2009 - 01.2017
High School Diploma -
Calumet High School