TEAKESHA GLOVER
Jacksonville,AR
Summary
Motivating team leadership to achieve aggressive goals through clear communication and accountability. Builds positive team dynamics that improve collaboration and performance. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
20
20
years of professional experience
Work History
Process Guide
Amazon
Little Rock, AR
10.2023 - 04.2026
- Supported process updates that improved productivity and reduced costs.
- Collaborated with management to streamline processes, ensuring smoother workflow and increased team efficiency.
- Trained employees on quality standards and daily process best practices to enhance work consistency.
- Used leadership and problem-solving skills to keep team work organized and efficient.
- Conducted guided tours for groups of up to 15 people, sharing informative content and ensuring timely schedules. for groups of up to 15 people on schedule.
Learning Ambassador
Amazon
Little Rock, AR
09.2023 - 04.2026
- Delivered comprehensive training modules to enhance the learning experience for new employees.
- Provided hands-on coaching and performance feedback, leading to a 10% reduction in quality defects.
- Facilitated safety tours and onboarding sessions to improve associate readiness and workplace compliance.
- Trained 10+ new associates monthly on OSHA regulations and Amazon quality standards to ensure compliance.
Fulfillment Associate
Amazon
Little Rock, AR
10.2021 - 04.2026
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Trained new fulfillment associates, sharing best practices to enhance team performance and support onboarding.
- Led training for 80+ associates on shipping sorter, Trans, and fluid loading, ensuring effective operation and compliance.
- Cross-trained in multiple job functions within the fulfillment center, showcasing adaptability and versatility.
- Execute labor moves throughout the department which helped increase dock rate by 5% and decreased idle time by 12%.
- Helped decrease sorter and MRS recirc for the shipping sorter and trans by 10% and 15% respectively.
Paralegal Assistant
Hunter and Kalinka law office
Little Rock, Arkansas
03.2020 - 07.2021
- Assisted attorneys at Hunter and Kalinka law office in preparing case files to ensure thorough documentation.
- Reviewed documents for accuracy before filing with court systems.
- Organized discovery materials and maintained confidential case records.
- Communicated with clients to provide updates on case status and procedural changes, fostering client engagement.
- Streamlined organization of case files by maintaining filing systems, photocopying documents, and scanning records into databases.
- Assisted with billing, scanning, and office administration tasks.
- Evaluated and directed incoming calls from potential clients to appropriate attorneys.
- Answered client calls and addressed inquiries to provide relevant legal information.
Classroom Supervisor
Full Potential Child Development Center
Little Rock, Arkansas
07.2017 - 06.2019
- Supervised classroom activities in school setting, enforcing rules and routines.
- Monitored student behavior and redirected disruptions with calm, clear guidance.
- Managed student transitions between lessons, lunch, and school events.
- Documented incidents and communicated concerns to school staff and families.
- Assisted with safety procedures, emergency drills, and classroom security.
- Maintained orderly learning spaces and reinforced respectful classroom expectations.
- Facilitated team building activities among staff members to promote collaboration within the school community.
- Helped create an atmosphere conducive to learning in the classroom.
- Supported teachers in the implementation of lesson plans and educational objectives.
- Collaborated with other staff members on strategies for addressing challenging behaviors.
- Promoted a respectful learning atmosphere by setting an example for proper social interaction among peers and adults alike.
- Developed positive relationships with parents and guardians through regular communication about their child's academic performance or behavioral issues.
- Organized materials, displays, bulletin boards. to enhance the classroom environment.
- Supervised recess activities to ensure a safe environment for students.
Infant Classroom Aide
Grow Learning Centre
Little Rock, Arkansas
04.2012 - 08.2012
- Prepared visual aids, equipment, and classroom displays to foster learning.
- Kept students safe in classroom and outside environments.
- Met with parents about student needs to garner additional support.
- Utilized curriculum with life-based approach.
- Greeted students at the beginning of each school day.
- Helped supervise lunchroom and playground activities.
Shift Manager
McDonald's
Little Rock, Arkansas
03.2006 - 08.2008
- Supervised crew during McDonald's shift operations and maintained service flow.
- Trained crew members on McDonald's procedures, stations, and customer service standards.
- Monitored food safety, sanitation, and product quality across restaurant areas.
- Managed cash handling, register counts, and drawer control during shifts.
- Coordinated drive-thru, front counter, and kitchen communication for smooth orders.
- Scheduled breaks, assigned stations, and balanced staffing across McDonald's crew.
- Opened and closed restaurant shifts following McDonald's daily operating procedures.
- Resolved customer concerns and supported team service during busy periods.
- Helped employees accomplish tasks during peak periods.
Education
Associate of Science - Psychology
University of Arkansas Pulaski Technical College
North Little Rock, AR05-2026
No Degree -
Amazon Robotics
Mount Juliet, TN05-2025
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Training facilitation
- Digital literacy
- Feedback delivery
- Online learning platforms
- Group and individual instruction
- Problem solving
- Team leadership
Timeline
Process Guide
Amazon
10.2023 - 04.2026
Learning Ambassador
Amazon
09.2023 - 04.2026
Fulfillment Associate
Amazon
10.2021 - 04.2026
Paralegal Assistant
Hunter and Kalinka law office
03.2020 - 07.2021
Classroom Supervisor
Full Potential Child Development Center
07.2017 - 06.2019
Infant Classroom Aide
Grow Learning Centre
04.2012 - 08.2012
Shift Manager
McDonald's
03.2006 - 08.2008
Associate of Science - Psychology
University of Arkansas Pulaski Technical College
No Degree -
Amazon Robotics