Keshanti Smith
Old Hickory ,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth
Overview
8
8
years of professional experience
Work History
Promotions Team Member
Nashville Sounds
Nashville, TN
03.2026 - Current
- Coordinated promotional events to engage fans and enhance the overall game day experience.
- Developed creative marketing materials to effectively communicate promotions across various platforms and channels.
- Engaged with fans during events, fostering a welcoming atmosphere and building community relationships.
- Executed pre-game activities, including contests and giveaways, to boost fan participation and excitement.
- Managed inventory of promotional items, ensuring availability for events while minimizing waste and costs.
- Analyzed feedback from fans post-events to identify areas for improvement in future promotions.
- Streamlined event setup process, ensuring timely and efficient execution of promotions.
- Maximized event attendance by utilizing social media platforms to create buzz around upcoming promotions.
- Delivered exceptional results under tight deadlines by remaining focused on objectives and adapting quickly to changing circumstances.
- Consistently met or exceeded sales targets during promotional events, contributing to overall company success.
- Boosted customer engagement by organizing and executing promotional events.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Provided exceptional customer service to drive satisfaction.
- Maintained accurate records of promotional events and customer interactions.
Event Coordinator
Sigma Gamma Rho Sorority, Inc.
Nashville, TN
03.2025 - Current
- Managed attendee registration and communication to enhance participant engagement and satisfaction during events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Led post-event evaluations to assess outcomes and gather feedback for continuous improvement initiatives.
- Trained and supervised event staff to complete tasks on time.
- Oversaw event registration process by collecting and tracking attendee information.
- Make sure all equipment was set for events.
Palletize and Truck Loader
Amazon
Mount Juliet, TN
08.2023 - Current
- Efficiently stacked boxes in trucks.
- Consistently Completed day-to-day duties accurately.
- Collaborated effectively with diverse groups of coworkers to achieve goals, address products and services issues.
- Ensure packages are scanned, stacked, and handled carefully for shipment.
Front and Back Assistant
Ghot Wingz
Nashville, TN
05.2018 - Current
- Handled customer transactions and register operations.
- Prepared, plated, and distributed food to customers.
- Provided Professional customer service and greeted guest.
Guest Services
Nashville Sounds
Nashville, TN
03.2025 - 03.2026
- Handled customer transactions
- Answer any questions for fans
- Help customers at the gate and scan tickets
- Work the kids zones
TSU Men's Basketball Student Manager
Tennessee State University
Nashville, TN
06.2023 - 01.2025
- Provided daily support to Coaches and Players.
- Managed team laundry, travel logistics, and practice/game support.
Education
Human Performance and Sport Science
Tennessee State University
Nashville, TN05.2025
Skills
- Strong Work Ethic
- Great Listener
- Time Management
- Organization
- Creativity
- Customer Service
- Communication
- Dependable
- Determined
Honors
Deans List
Timeline
Promotions Team Member
Nashville Sounds
03.2026 - Current
Event Coordinator
Sigma Gamma Rho Sorority, Inc.
03.2025 - Current
Guest Services
Nashville Sounds
03.2025 - 03.2026
Palletize and Truck Loader
Amazon
08.2023 - Current
TSU Men's Basketball Student Manager
Tennessee State University
06.2023 - 01.2025
Front and Back Assistant
Ghot Wingz
05.2018 - Current
Human Performance and Sport Science
Tennessee State University