Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keshauna Toy

Norfolk,VA

Summary

Experienced and detail-oriented Certified Clinical Medical Assistant (CCMA) with 6+ years in pulmonary and critical care. Proven ability to manage clinical workflows, coordinate specialized procedures, and deliver high-quality patient care. Skilled in administering biologic injections, scheduling bronchoscopies, and leading team operations. Strong leadership experience with a focus on staff training, scheduling, and efficient practice management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant — Pulmonary & Critical Care

Sentara
Norfolk, VA
11.2019 - Current
  • Lead daily clinical and administrative operations in a high-volume pulmonary and critical care practice
  • Schedule and coordinate specialized procedures, including bronchoscopies, ensuring accuracy and timely patient care
  • Administer biologic injections in accordance with provider orders and clinical protocols
  • Develop and manage staff schedules to maintain efficient workflow and proper coverage
  • Train and onboard new Medical Assistants, improving team performance and consistency of care
  • Order, track, and maintain medical supplies to support uninterrupted clinical operations
  • Provide direct patient care, including rooming patients, obtaining vital signs, updating medical records, and patient education

Education

Medical Assistant Program -

Fortis College
Norfolk, VA
11-2018

Skills

  • Pulmonary & Critical Care Support
  • Bronchoscopy Scheduling & Coordination
  • Biologic Injection Administration
  • Patient Care & Clinical Support
  • Staff Leadership & Training
  • Medical Scheduling & Workflow Optimization
  • Inventory & Supply Management
  • Electronic Medical Records (EMR)
  • Communication & Team Collaboration

Certification

  • Certified Clinical Medical Assistant (CCMA)
  • Basic Life Support (BLS) Certified

Timeline

Lead Medical Assistant — Pulmonary & Critical Care

Sentara
11.2019 - Current

Medical Assistant Program -

Fortis College

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