Ke'Shawn Fisher
Summary
Detail-oriented, organized, and meticulous employee with a proven track record of meeting tight deadlines. Thrives in fast-paced environments and consistently delivers high-quality work. Dedicated team player enthusiastic about contributing to company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Specialist
Express Factory Outlet
05.2024 - 09.2024
- Managed a team of 5 in daily stockroom operations consisting of but not limited to: receiving shipment, censor tagging merchandise, and inventory tracking and reporting.
- Streamlined store organization processes which increased productivity, allowed for easily accessible merchandise, and cut down the time to back stock on shipment days by 43%
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
- Set up displays of merchandise to market new products to customers.
Sales Associate
Express Factory Outlet
08.2023 - 05.2024
- Managed point of sale transactions efficiently to ensure a smooth customer checkout experience
- Delivered exceptional customer service by addressing inquiries and resolving issues in a timely manner
- Demonstrated in-depth product knowledge to effectively assist customers in making informed purchasing decisions
- Executed visual merchandising strategies to enhance product presentation and drive customer engagement.
Barista
Starbucks
08.2022 - 05.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales and customer reviews.
Barista
Starbucks
08.2022 - 03.2023
- Managed cash handling processes efficiently to ensure accurate transactions and financial integrity
- Maintained cleanliness and organization in the workspace to promote a safe and inviting environment
- Prepared coffee beverages to high standards, delivering quality and consistency to enhance customer satisfaction
- Provided excellent customer service by actively listening to and addressing customer needs and concerns
- Collaborated effectively with team members to achieve shared goals and foster a positive workplace culture.
Customer Relations
Anime Houston 2022
08.2022 - 08.2022
- In charge of assisting 3 "main floor" voice actors and event attendees, insuring a safe and smooth event for talent, and a fun and interactive experience for our attendees
- Created a ticket system to honor line placement during scheduled event panels to prevent discourse and allow guests to also be able to attend the event panels as well.
- Received high praise from our floor talent and event coordinators, who claimed that they had "the most smooth Anime Houston event" since their startup in 2020.
Production Assistant
Unique Image
07.2021 - 03.2022
- Apart of a print shop of 7 people, in which I assisted with prepress and work order duties including screen printing, ink mixing and shipment processes.
- Learned to troubleshoot automatic and manual printing press machines in the event of mechanical failure.
- Given additional duties such as keeping track product inventory and order delivery.
- Received and examined work orders to determine printing times, ink and material quantities.
Education
High School Diploma - Graphic Communications
Delcastle
Wilmington, DE01.2022
Skills
- Printing press operation
- Excellent people skills
- Logo design
- Merchandise management
- Stockroom oversight
- Inventory handling
- Packaging and shipping
Certification
Food Handlers Certificate, 2023
Timeline
Operations Specialist
Express Factory Outlet
05.2024 - 09.2024
Sales Associate
Express Factory Outlet
08.2023 - 05.2024
Barista
Starbucks
08.2022 - 05.2024
Barista
Starbucks
08.2022 - 03.2023
Customer Relations
Anime Houston 2022
08.2022 - 08.2022
Production Assistant
Unique Image
07.2021 - 03.2022
High School Diploma - Graphic Communications
Delcastle
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