Keshawn Pickett
Garland,TX
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
9
9
years of professional experience
Work History
Senior NOC Technician
Prime Data Centers
12.2017 - Current
- Managed complex projects, coordinating with team members to ensure successful completion within deadlines.
- Optimized data center operations by effectively managing power, cooling, and space requirements.
- Mentored junior technicians, providing guidance on best practices and fostering a positive learning environment.
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
Corporate Trainer
Rusty Taco
05.2015 - 11.2017
- Monitored employee progress and gave feedback to management and additional training requirements.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked meals according to recipes and customer specifications.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Education
High School Diploma -
Lakeview Cenntinal Highschool
Garland, TX06.2014
Skills
- Software Installation
- Hardware Maintenance
- Remote Support
- Operating System Knowledge
- Data Center Operations
- Hardware and Software Repair
Timeline
Senior NOC Technician
Prime Data Centers
12.2017 - Current
Corporate Trainer
Rusty Taco
05.2015 - 11.2017
High School Diploma -
Lakeview Cenntinal Highschool
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