Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Personal Information
Timeline
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Keshia Garcia

Keshia Garcia

Victoria,United States

Summary

Accomplished shift lead recognized for optimizing team performance and ensuring operational excellence. Proficient in cash handling and inventory oversight, dedicated to elevating customer service standards and team collaboration.

Overview

9
9
years of professional experience

Work History

Shift Lead

Walgreens
Victoria, United States
08.2023 - Current
  • Lead team operations during shifts, ensuring optimal staffing and workflow efficiency.
  • Manage cash handling and financial transactions, maintaining accurate records.
  • Oversee inventory processes, including restocking and loss prevention.
  • Train and mentor new team members, fostering a collaborative work environment.
  • Enhance customer service initiatives, improving satisfaction and loyalty.
  • Completed opening and closing duties to facilitate business operations.

Team Member

Kent Kwik
Midland, United States
09.2021 - 04.2023
  • Managed cash handling and sales operations for high-volume store, ensuring accurate transactions and customer satisfaction.
  • Oversaw inventory management, including stock replenishment and vendor coordination.
  • Conducted data entry for store reports, utilizing Word and Excel for efficient record-keeping.
  • Improved store operations through effective communication with management for maintenance and upgrades.
  • Led by example in customer service, promoting a collaborative team environment.

Sales Associate

Big Lots
Odessa, United States
01.2017 - 03.2018
  • Cashier with daily register duties.
  • Loading and unloading merchandise trucks.
  • Helped with furniture department load and unloading customers merchandise and items.
  • Greeting and helping customers on sales floors.
  • Maintains store cleanliness and customer satisfaction.
  • Stocking merchandise.

Education

High School Diploma -

Rivieria Kaufer High School
Riviera
05.2007

Skills

  • Fast Learner
  • Leadership Skills
  • Ability to Work in a Team
  • Inventory Management
  • Customer Service
  • Staff management
  • [POS system] experience

Hobbies and Interests

  • Traveling
  • Shopping
  • Spending time with dogs
  • Gaming

References

  • Jessalyn Garcia, Walgreens, 3618273194
  • Kirkland Eggemeyer, Walgreens, 3612135573
  • Joe Garcia, Lowes Home Improvements, garciajoe9089@gmail.com, 3615412635

Personal Information

  • Title: Shift Leader
  • Date of Birth: 04/09/89

Timeline

Shift Lead

Walgreens
08.2023 - Current

Team Member

Kent Kwik
09.2021 - 04.2023

Sales Associate

Big Lots
01.2017 - 03.2018

High School Diploma -

Rivieria Kaufer High School

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