Keshia Jackson
Jonesboro,GA
Summary
Seeking to use experience with management and communication skills for Customer Service to resolve, enhance, and transform the face of the customer experience. Flexible hard worker ready to learn and contribute to team success.
Overview
16
16
years of professional experience
Work History
Master Cosmetologist
Glazed By Sunny
06.2017 - Current
- Analyzed surveys on the client experience
- Developed aggressive retention strategies
- Provide various treatments to improve the skin and beauty enhancements
- Negotiate with customers to renew contracts and retain business.
Master Cosmetologist
Before and AFTER SALON
01.2012 - 05.2017
- Specializing in healthy hair color and cutting
- Making recommendations on hair care products
- Vendor relations and contract negotiations.
Manager/ Master Cosmetologist
Fusion Salon and Spa
04.2008 - 01.2012
- Daily operations and vendor negotiations
- Design strategy and set sales goals for growth
- Maintained budgets and optimized expenses
- Created standard operating procedures.
Education
Associate degree - Health Care Administration
University of Phoenix
06.2015
High School Diploma -
Washington High School
05.1990
Skills
- Microsoft
- Purchasing
- Appointment Scheduling
- Medical Terminology Knowledge
- Claims Processing
- Administration
- Customer Service
- Follow-Up Skills
- Medical Filing
- HIPAA Compliance
Timeline
Master Cosmetologist
Glazed By Sunny
06.2017 - Current
Master Cosmetologist
Before and AFTER SALON
01.2012 - 05.2017
Manager/ Master Cosmetologist
Fusion Salon and Spa
04.2008 - 01.2012
Associate degree - Health Care Administration
University of Phoenix
High School Diploma -
Washington High School
Similar Profiles
Chloe DrewryChloe Drewry
Team Lead at Glazed ExpressionsTeam Lead at Glazed Expressions
Paola Victoria RodriguezPaola Victoria Rodriguez
Cashier at Glazed Honey Ham Co Of LubbockCashier at Glazed Honey Ham Co Of Lubbock
Cayden TaipalusCayden Taipalus
Food Truck Operator at Glazed and Confused Mini DonutsFood Truck Operator at Glazed and Confused Mini Donuts