KESHONNA JACKSON
North Richland Hills,Tx
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
4
4
years of professional experience
Work History
Team Member
Kroger
Newport, Ky
01.2024 - Current
- Maintain effectiveness when experiencing major changes in work tasks.
- Identify and understand issues and opportunities and use effective approaches for choosing a course of action for a solution.
- Implemented best practices for safety protocols, enhancing workplace security.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in inventory management to prevent stock shortages and overages.
Technician
Riverside Resort for Dogs
Fort Worth, Tx
05.2022 - 12.2023
- Provided polite conversation with clients and answered telephone inquiries, while conducting daily business operations.
- Aided in supervising employees perform daily tasks.
- Maintained order, comfort, sterility, and safety of dogs in a fast-paced environment.
- Administered medication to dogs as directed by their owners.
- Monitored animal health and behavior to ensure well-being and safety.
Informal Recreational Staff
Sam Houston State University
Huntsville, Tx
01.2022 - 05.2022
- Organized recreational activities, ensuring participant engagement and safety throughout events.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
Education
Animal Science
Sam Houston State University
Huntsville, Tx05.2022
Skills
- Customer communication
- Customer engagement
- Conflict management
- Compliance standards
- Agile adjustment
Timeline
Team Member
Kroger
01.2024 - Current
Technician
Riverside Resort for Dogs
05.2022 - 12.2023
Informal Recreational Staff
Sam Houston State University
01.2022 - 05.2022
Animal Science
Sam Houston State University