Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ke'Shun Jefferson

Killeen,TX

Summary

Dynamic assistant manager with expertise in team training, operational management, and problem-solving. Proven ability to enhance service protocols and contribute to successful promotional events.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Taco Bell
Austin, TX
03.2023 - 08.2023
  • Opening manager.
  • Trained and mentored team members on service protocols and menu items.
  • Collaborated with management on promotional events and marketing strategies.

Warehouse Associate

Amazon
Round Rock, Tx
11.2023 - 06.2023
  • Picking, pulling, assembling packages.
  • Operated warehouse equipment to efficiently move and organize inventory.

Security Officer

G4S
06.2020 - 08.2021
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify potential risks or safety hazards.

Manager

Third Coast Wings and Daiquiris
12.2018 - 10.2020
  • Oversaw inventory management, maintaining stock levels and supplier relationships.
  • Managed daily operations of restaurant and bar, ensuring smooth service.

CSR

Harte Hanks
05.2017 - 11.2018
  • Technology issue support representative for FedEx.
  • Assisted customers with inquiries and resolved issues effectively.
  • Managed customer accounts, ensuring accurate information and updates.

Education

Diploma -

Manor Excel Academy
Manor, Tx
06.2015

Skills

  • Microsoft- Advanced
  • Employee training
  • Team building
  • Excel- Advanced
  • Power Point- Advanced
  • Google Docs- Advanced
  • Problem solving
  • Time management
  • Attention to detail
  • Critical thinking
  • Staff management
  • Money handling
  • Policy enforcement

Certification

Level 2 Security License

Languages

American Sign Language

Timeline

Warehouse Associate

Amazon
11.2023 - 06.2023

Assistant Manager

Taco Bell
03.2023 - 08.2023

Security Officer

G4S
06.2020 - 08.2021

Manager

Third Coast Wings and Daiquiris
12.2018 - 10.2020

CSR

Harte Hanks
05.2017 - 11.2018

Diploma -

Manor Excel Academy

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