Ke'Shun Jefferson
Killeen,TX
Summary
Dynamic assistant manager with expertise in team training, operational management, and problem-solving. Proven ability to enhance service protocols and contribute to successful promotional events.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Taco Bell
Austin, TX
2023.03 - 2023.08
- Opening manager.
- Trained and mentored team members on service protocols and menu items.
- Collaborated with management on promotional events and marketing strategies.
Warehouse Associate
Amazon
Round Rock, Tx
2023.11 - 2023.06
- Picking, pulling, assembling packages.
- Operated warehouse equipment to efficiently move and organize inventory.
Security Officer
G4S
2020.06 - 2021.08
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential risks or safety hazards.
Manager
Third Coast Wings and Daiquiris
2018.12 - 2020.10
- Oversaw inventory management, maintaining stock levels and supplier relationships.
- Managed daily operations of restaurant and bar, ensuring smooth service.
CSR
Harte Hanks
2017.05 - 2018.11
- Technology issue support representative for FedEx.
- Assisted customers with inquiries and resolved issues effectively.
- Managed customer accounts, ensuring accurate information and updates.
Education
Diploma -
Manor Excel Academy
Manor, Tx06.2015
Skills
- Microsoft- Advanced
- Employee training
- Team building
- Excel- Advanced
- Power Point- Advanced
- Google Docs- Advanced
- Problem solving
- Time management
- Attention to detail
- Critical thinking
- Staff management
- Money handling
- Policy enforcement
Certification
Level 2 Security License
Languages
American Sign Language
Timeline
Warehouse Associate
Amazon
2023.11 - 2023.06
Assistant Manager
Taco Bell
2023.03 - 2023.08
Security Officer
G4S
2020.06 - 2021.08
Manager
Third Coast Wings and Daiquiris
2018.12 - 2020.10
CSR
Harte Hanks
2017.05 - 2018.11
Diploma -
Manor Excel Academy