Keshundra Williams
Selma,AL
Summary
Accomplished Team Leader with a proven track record at Lear, adept in fostering teamwork and collaboration while driving problem-solving. Expert in managing diverse teams to exceed performance goals, enhancing customer satisfaction at Walgreens, and ensuring high-quality service delivery. Skilled in attention to detail and team motivation, achieving significant improvements in team productivity and engagement.
Overview
8
8
years of professional experience
Work History
Team Leader
Lear
01.2020 - 02.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Manager
Walgreens
03.2018 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Stocker
Walmart
06.2014 - 07.2016
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Francis Marion High School
Marion, AL05.2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
Lear
01.2020 - 02.2022
Manager
Walgreens
03.2018 - 04.2019
Stocker
Walmart
06.2014 - 07.2016
High School Diploma -
Francis Marion High School
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