Kesia Silva
Howell Township,NJ
Summary
Experienced office manager and business professional with strengths in Excel, document management, inventory control, and staff supervision. Known for streamlining workflows, coordinating calendars, and training employees to support efficient daily operations.
Overview
3
3
Languages
19
19
years of professional experience
Work History
Office Manager
Fordham Lewis Consulting
Eatontown, New Jersey
12.2022 - Current
- Streamlined daily administrative workflows and improved office procedures to enhance operational efficiency.
- Supervised staff, organized schedules, and assigned tasks to ensure smooth office operations.
- Trained new hires on office policies and procedures to ensure compliance and effective onboarding.
- Managed office inventory and submitted new supply orders.
Residential Realtor
Coldwell Banker
Manalapan, NJ
01.2022 - Current
- Advised buyers and sellers through Coldwell Banker residential transactions.
- Managed all aspects of the sale process from initial contact to closing.
- Prepared listing presentations using market data and comparable properties.
- Promoted properties via advertisements, open houses and multiple listing services.
- Scheduled and hosted property showings for qualified prospects.
- Scheduled home viewings with potential buyers.
- Accompanied buyers during property inspections.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Business Owner
KS Cleaning
Long Branch, New Jersey
01.2008 - 01.2022
- Directed KS Cleaning operations for residential and commercial cleaning services.
- Inspected work quality to ensure standards were met and addressed cleaning details promptly.
- Communicated with customers to understand service needs and clarify special instructions for optimal satisfaction.
- Prepared estimates, invoices, and payment records.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained, and supervised employees to maintain high service standards and foster team development.
Education
Associate of Arts -
USPI
Brazil12-2006
Skills
- Office procedures
- Schedule management
- Inventory management
- Document organization
- Procedure documentation
- Microsoft Excel
- Administrative support
Languages
Portuguese
Professional
English
Professional
Spanish
Elementary
Timeline
Office Manager
Fordham Lewis Consulting
12.2022 - Current
Residential Realtor
Coldwell Banker
01.2022 - Current
Business Owner
KS Cleaning
01.2008 - 01.2022
Associate of Arts -
USPI