Kesiana Scales
Little Elm,TX
Summary
Dynamic and results-driven professional with experience at Dunkin' Donuts, excelling in customer engagement and inventory management. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Adaptable in fast-paced environments, consistently achieving sales goals and maintaining high standards of quality and service.
Overview
2
2
years of professional experience
Work History
Office Adminstartor
Collin County VSF Inc
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Ross Stores
08.2023 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and attract customer attention.
- Processed transactions efficiently at checkout, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales goals and improve store performance.
BAKER/Head Cashier
Dunkin' Donuts
08.2023 - 02.2024
- Prepared and baked a variety of donuts and pastries following established recipes.
- Monitored inventory levels to ensure timely restocking of ingredients and supplies.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in training new staff on baking techniques and operational procedures.
- Conducted quality checks on finished products to ensure compliance with company specifications.
Education
CERTIFICATE OF DENTAL ASSISTANT - DENTAL ASSISTANT
COLLEGE OF HEALTH CARE PROFFESSIONALS
10-2025
High School Diploma -
HEBRON HIGH SCHOOL
Carrollton, TX05-2022
Skills
- Customer engagement
- Transaction processing
- Conflict resolution
- Inventory management
- Fast-paced adaptability
- Effective communication
- Time management
- Customer service
Timeline
Office Adminstartor
Collin County VSF Inc
10.2024 - Current
Sales Associate
Ross Stores
08.2023 - 05.2024
BAKER/Head Cashier
Dunkin' Donuts
08.2023 - 02.2024
CERTIFICATE OF DENTAL ASSISTANT - DENTAL ASSISTANT
COLLEGE OF HEALTH CARE PROFFESSIONALS
High School Diploma -
HEBRON HIGH SCHOOL