Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Work History
Janitor
2 Years 6 Months
Aberdeen Janitorial | 12.2023 - Current
Operated cleaning equipment to maintain cleanliness and hygiene standards across facilities.
Conducted routine inspections to identify maintenance needs and report issues promptly.
Implemented safety protocols while handling cleaning agents and hazardous materials.
Assisted in training new staff on proper cleaning techniques and safety measures.
Store Manager
11 Years 4 Months
Money Matters | 02.2015 - 06.2026
Supervised daily store operations, ensuring compliance with company policies and procedures.
Trained and mentored staff to enhance customer service skills and operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to identify trends, driving targeted promotional strategies for increased revenue.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Collaborated with upper management to develop strategic plans for store growth and improvement initiatives.
Cook/ Waitress
2 Years 6 Months
Terry’s Pizza | 08.2012 - 02.2015
Prepared high-quality pizzas using fresh ingredients and following established recipes.
Maintained cleanliness and organization of kitchen workspace to comply with health and safety standards.
Operated kitchen equipment, including ovens, mixers, and slicers, ensuring proper usage and maintenance.
Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
Child Caregiver
11 Months
Pentecostal Daycare | 08.2013 - 07.2014
Supervised daily activities to ensure safety and well-being of children.
Assisted in planning and implementing educational programs for diverse age groups.
Fostered positive relationships with children, promoting social skills and emotional development.
Maintained clean and organized environment, ensuring compliance with health regulations.
Director/ Teacher
4 Years 11 Months
Little Angels Preschool | 06.2007 - 05.2012
Developed and implemented age-appropriate curriculum to enhance children's learning experiences.
Fostered a positive classroom environment through effective behavior management strategies.
Collaborated with parents to support children's developmental milestones and address concerns.
Trained and mentored new teachers on instructional best practices and classroom management techniques.
Education
High School Diploma
Southern Baptist Educational Center | Southaven, Ms | 05.2004