Kesler Charles

• Guided customers through the full sales cycle, from initial inquiry to vehicle purchase
• Delivered in-depth product demonstrations, highlighting vehicle performance, technology, and features
• Assisted customers in selecting vehicles through consultative selling based on individual needs
• Built and maintained strong customer relationships to drive satisfaction and repeat business
• Managed a pipeline of ~30 active sales opportunities while engaging 50+ prospects daily to drive conversions
• Collaborated with team members to meet and exceed sales targets in a high-performance environment
• Addressed customer questions and concerns with professionalism, ensuring a seamless buying experience
• Maintained showroom standards and delivered a high-quality customer experience
• Stayed up to date on product offerings, pricing, and industry trends

• Supervised daily operations to ensure adherence to quality and safety standards.
• Trained new team members on operational procedures and best practices.
• Coordinated shift schedules to optimize staff coverage and efficiency.
• Assisted in inventory management, tracking stock levels and ordering supplies.

• Designed and prepared custom fruit arrangements with attention to quality and presentation
• Assisted customers with order selection and personalization

• Monitored entry and exit points, controlling access and ensuring authorized facility use
• Enforced vendor compliance with site policies, regulations, and operational procedures
• Maintained a visible security presence to promote a safe and orderly environment
• Assisted vendors and visitors with directions, procedures, and general inquiries
• Communicated incidents and escalations to supervisors to support smooth operations
• Maintained logs and tracked daily activity at entry points
• Conducted inspections of vehicles for hazardous materials, enhancing overall safety measures.
• Monitored vehicle access, ensuring compliance with safety regulations and protocols.

• Managed all aspects of store operations, including scheduling, inventory, and staff supervision
• Led team performance to meet sales goals and maintain customer satisfaction
• Resolved customer concerns and ensured smooth daily operations

• Oversaw shift operations and supported team efficiency in a fast-paced environment
• Trained new employees and reinforced company service standards

Prepared customer orders while maintaining product quality and consistency

Delivered orders safely and on time while providing excellent customer service

• Assisted customers with product selection and sizing to enhance shopping experience
• Maintained sales floor organization and visual merchandising standards
• Supported team in meeting sales goals and delivering strong customer service