Kesly Mendez
Queens,NY
Summary
Motivated professional with diverse experience in dining and healthcare environments. Skilled in multitasking and consistently delivering exceptional service and ensuring operational efficiency. Known for quick learning and maintaining high standards of accuracy, ready to contribute to exceptional guest satisfaction and streamlined operations. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Kabuli Grill
Astoria, New York
01.2025 - 07.2025
- Monitored dining room cleanliness and ensured proper setup for incoming guests.
- Accurately recorded orders using POS system to maintain efficiency.
- Responded to guest inquiries and complaints with professionalism.
- Greeted guests warmly, provided menus, and promoted specials to enhance sales.
- Maintained transaction records during shifts in compliance with company policy.
- Executed opening and closing duties, including dining area setup and supply restocking.
- Checked with customers periodically to assess satisfaction and addressed concerns promptly.
- Developed rapport with guests, fostering repeat business through exceptional service.
Dental Receptionist
Harrison Healthy Smiles
North Bergen, New Jersey
07.2024 - 12.2024
- Organized patient charts prior to appointments, expediting check-in processes.
- Collected payments from patients per established policies and procedures.
- Maintained accurate records of treatment plans, medical histories, and financial transactions.
- Responded to patient inquiries regarding accounts and dental services.
- Managed front desk operations, including scheduling and confirming appointments.
- Created a welcoming environment through exceptional customer service.
- Verified and updated patient information in the system efficiently.
- Transcribed practitioners' diagnoses into medical records accurately.
Picker Packer
Kinray LLC, A Cardinal Health
Whitestone, NY
12.2020 - 09.2022
- Achieved performance targets by efficiently fulfilling orders through order management software and RF scanners.
- Transported packed orders using forklifts and pallet jacks while adhering to safety procedures.
- Memorized inventory locations for high-demand SKUs to optimize picking efficiency.
- Supported shipping operations by assembling boxes and preparing containers for use.
- Trained new employees on warehouse procedures, equipment operation, and safety guidelines.
- Ensured availability of packing materials by placing timely replenishment requests.
- Lifted and moved items up to 40 lbs without assistance, utilizing equipment for heavier loads.
- Inspected items for damages before packaging to maintain quality control.
- Cross-trained in other warehouse roles, as required for increased flexibility within the team.
Education
High School Diploma -
John Bowne High School
Flushing, NY06-2020
Skills
- Team collaboration
- Multitasking ability
- Physical endurance
- Attention to detail
- Record management
- Safety compliance
- Quick learner
- Communication proficiency
- Staff training and mentoring
- Professional demeanor
- Bilingual
- Cash handling expertise
- Customer service excellence
- Professional appearance
- Strong work ethic
- POS operation
- Patient scheduling and documentation
- Payment processing skills
- Order fulfillment efficiency
- Equipment operation skills
- Quality assurance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Kabuli Grill
01.2025 - 07.2025
Dental Receptionist
Harrison Healthy Smiles
07.2024 - 12.2024
Picker Packer
Kinray LLC, A Cardinal Health
12.2020 - 09.2022
High School Diploma -
John Bowne High School
Similar Profiles
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Inez HernandezInez Hernandez
Cook Trainer at cafe rio Cafe Rio Mexican Grill grillCook Trainer at cafe rio Cafe Rio Mexican Grill grill
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac
Maryam EsheshMaryam Eshesh
Receptionist at Elite AmenitiesReceptionist at Elite Amenities