Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kesner Jean Mary

Miami,FL

Summary

I am a political scientist and Author. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Strong leader and problem-solver dedicated to streamlining operations at an institution. Uses independent decision-making skills and sound judgment to positively impact the institution's success. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Highly committed with a hardworking mentality to maintain quality of services.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Customer Service Manager, Avisor

Embassy Of Haiti In Argentina
Buenos Aires, Argentine
04.2021 - 03.2023
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.
  • Advised on organizational structure and human resource management to promote efficient business operations.
  • Built and maintained relationships with clients to provide ongoing support.
  • Anticipated responses and prepared clear and articulate answers.
  • Produced detailed reports outlining key issues and proposed solutions.

Voluntary Worker

JCI Argentine
Rosario And CABA, Argentine
11.2016 - Current

Volunteering oF JCI Argentina since 2016. He was Director of TOYP (The Outstanding Young Persons), twice in Argentina, 2018 and 2022, it is an annual international program of JCI (Junior Chamber International) that gives formal recognition to ten people between 18 and 40 years, who stand out for their excellence in their fields of work, for their personal achievements, for their professional and community work and contribution to society.

Education

Bachelor of Science - Police Science

Universidad Nacional De Rosario
Argentine
09.2021

Skills

  • Customer Loyalty
  • Interdepartmental Collaboration
  • Preparing Proposals
  • Solution Planning
  • Rewards Programs
  • Microsoft Office
  • Efficient Service
  • Supplier Liaison
  • Confidential Records Management
  • Productivity Standards
  • Service Quality Improvement
  • Conflict Resolution

Certification

  • 2017- Certificate on Strategic Planning
    to lead the market (Federacion Gremail del
    Commerce and Industry, Rosario)
  • 2014- Certificate in Administrative Computing
    (Provincial Training Center No. 2
    Rosario)

Languages

Spanish
Full Professional
French
Native or Bilingual
creole
Native or Bilingual
English
Professional Working

Timeline

Assistant Customer Service Manager, Avisor

Embassy Of Haiti In Argentina
04.2021 - 03.2023

Voluntary Worker

JCI Argentine
11.2016 - Current

Bachelor of Science - Police Science

Universidad Nacional De Rosario
Kesner Jean Mary