KESS INGRAM
Red Oak,TX
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. [Job Title] with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care. Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Overview
6
6
years of professional experience
Work History
Store Assistant
A.L. Vinyl & Supplies
06.2020 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers entering store and offered assistance with requirements.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Operated POS system to process payments and provide receipts.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Dog Bather
Animal Hospital Of Ovilla
02.2023 - 02.2024
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Flower Processor
Metro Florists & Gifts
02.2021 - 06.2022
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Prepared, boxed, and staged outgoing shipments.
- Received orders, unboxed and prepared fresh flowers and plants
- Processed incoming flowers by cutting, hydrating, treating them prior to storage and verify product count against packing slips.
- Review and inspect incoming perishable products for quality and freshness.
- Process incoming blooming and green plants and foliage upon arrival and verify product count against packing slips.
- Check in and inventory all new products and supplies upon arrival and adjust inventory.
- Oversee the layout, display, and organization of the cooler.
- Stock shelves and put away supplies.
- Sweep and keep floral work room and storage areas clean and organized.
- Assisted with floral deliveries
Shelf Stocker
Atwoods
06.2018 - 08.2019
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Updated merchandise pricing to match new values and special promotional rates.
- Transported merchandise pallets to move in warehouse.
- Provide outstanding customer service
- merchandising
- Promotional preparation
- safety
- assisting other departments
- answering phone inquiries
- general housekeeping
- assisting customers with purchases
Education
High School Diploma -
Red Oak High School
Red Oak, TX06.2020
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Merchandise Display
- Animal Care
- Punctual
- Computer Skills
- Courteous
- Professional
Interests
Member of P.E.O. Sisterhood (2021 - current)
Member of Red Oak FFA Show Teams - Swine & Steer (2016 - 2020)
Operation Christmas Child Samaritan Purse Project (annually since 2014)
Volunteer for Meals of Wheels of Ellis County (2015-2018)
Member of Ellis County 4H Shooting Sports Club (2012-2015)
Animal lover for all breeds
Timeline
Dog Bather
Animal Hospital Of Ovilla
02.2023 - 02.2024
Flower Processor
Metro Florists & Gifts
02.2021 - 06.2022
Store Assistant
A.L. Vinyl & Supplies
06.2020 - Current
Shelf Stocker
Atwoods
06.2018 - 08.2019
High School Diploma -
Red Oak High School
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