Kessely Irwin
Breckenridge,CO
Summary
I am an experienced server with a background in upscale fine dining establishments. Additionally, I am seasoned yoga instructor and former yoga studio owner with expertise in holistic nutrition, which has given my the skill set to work harmoniously and effectivly in a team and adapt quickly to clients needs and desires. I genuinely enjoy engaging with others. I am committed to providing guests with unparalleled experiences while excelling as a valuable team member.
Overview
8
8
years of professional experience
Work History
Hostess
Wally’s Wine And Spirits
07.2021 - 03.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server and Pastry Cook
Oma’s Puffers
07.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on our companies standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of customers and team members alike.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
The Carlin
02.2023 - 03.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Business Owner
Soul Body Mind (Yoga Studio And Meditation Center)
05.2022 - 01.2023
- Developed a high-performing team through effective recruitment, training, and performance management.
- Developed strong relationships with clients, resulting in repeat business and positive word-of-mouth referrals.
- Collaborated with local businesses to host workshops and events, expanding the studio''s offerings and engaging the community.
- Maintained a clean, organized studio space to ensure an enjoyable experience for all clients.
Education
Certified Health Coach - Holistic Health
Institute of Integrative Nutrition
New York, NY08.2020
Professional Yoga Instructor - Yoga Therapy And Teacher Training
Yoga Works
Westlake Village, CA05.2019
New Roads School
Los Angeles, CA05.2017
Skills
- Bilingual (fluent in Portuguese)
- Order Delivery Practices
- Food Running
- Food Inspection
- Daily Specials Memorization
- Guest Engagement
- Guest Seating
Languages
Native Portuguese
Professional working Spanish
Timeline
Server
The Carlin
02.2023 - 03.2024
Business Owner
Soul Body Mind (Yoga Studio And Meditation Center)
05.2022 - 01.2023
Hostess
Wally’s Wine And Spirits
07.2021 - 03.2022
Server and Pastry Cook
Oma’s Puffers
07.2017 - Current
Certified Health Coach - Holistic Health
Institute of Integrative Nutrition
Professional Yoga Instructor - Yoga Therapy And Teacher Training
Yoga Works
New Roads School