Barbara Cardoso
Richmond,TX
Summary
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.
Methodical Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Hostess
The Cheesecake Factory
Sugar Land, TX
09.2019 - 08.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Documented reservations and communicated changes to guests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Informed servers of newly seated parties for speedy service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating and menu information.
Hostess
Jupiter Pizza & Waffles Co
Sugar Land, TX
09.2019 - 12.2019
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Planned and executed Number-guest parties by organizing menus, spaces and special requests.
Education
Associate of Science - Criminal Justice
08.2020 - Current
Initiative Course - Justice
08.2020
Skills
- Reservation coordination
- Communicative
- Ability to work under pressure
- Organized
- Fluent in English and Brazilian Portuguese
- Understand Spanish
- Teamwork
- Efficiency
- Customer Service
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
My Goal
I am a hardworking student, who is making her way through college in order to reach her final destination, which is to do a master's degree in law.
Timeline
Houston Community College - Associate of Science, Criminal Justice
08.2020 - Current
Hostess - The Cheesecake Factory
09.2019 - 08.2020
Hostess - Jupiter Pizza & Waffles Co
09.2019 - 12.2019
HarvardX - Initiative Course, Justice
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