Corine Lavender
Cantonment,FL
Summary
Dynamic and professional individual with a proven track record at R1 RCM, adept at enhancing clients\' financial health and fostering positive environments. Demonstrated excellence in patient support services at Life Care Center, seamlessly blending interpersonal communication with professional telephone skills. Recognized for achieving notable client engagement through effective prioritization and scheduling, consistently ensuring high-quality service delivery across various roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Counselor
R1 Rcm
05.2024 - Current
- Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Increased client confidence in managing personal finances by providing tools and resources for long-term success.
- Conducted interviews with patients and family members and answered questions regarding insurance benefits.
Certified Nursing Assistant
Life Care Center
Pensacola, FL
08.2021 - 01.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Deli Associate
Walmart Neighborhood Market
Pensacola, FL
10.2017 - 11.2021
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
Ollie's Neighborhood Bar and Grill
Pensacola, FL
05.2016 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate Degree In Nursing -
Pensacola State College
Pensacola, FLEmergency Medical Technician -
George Stone Technical College
Pensacola, FL05.2018
High School Diploma -
J.M Tate High School
Cantonment, FL05.2016
Skills
- Insurance Eligibility Verification
- Patient Support Services
- Professional Telephone Communication
- Customer Engagement
- Prioritization and Scheduling
- Interpersonal Communication
- Client Engagement
Certification
• Certified Nursing Assistant
•BLS Certificate
Timeline
Financial Counselor
R1 Rcm
05.2024 - Current
Certified Nursing Assistant
Life Care Center
08.2021 - 01.2024
Deli Associate
Walmart Neighborhood Market
10.2017 - 11.2021
Server
Ollie's Neighborhood Bar and Grill
05.2016 - 01.2019
Associate Degree In Nursing -
Pensacola State College
Emergency Medical Technician -
George Stone Technical College
High School Diploma -
J.M Tate High School