Keti Stojchevska
Lincoln,NE
Summary
Highly motivated with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
7
7
years of professional experience
Work History
Postal Clerk
USPS
10.2021 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Monitored inventory of postage stamps and made orders to replenish.
- Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and safety.
Interpreter
Nebraska Interpretation Services LLC
03.2022 - 11.2024
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Communicated with clients to understand interpreting needs and provide best service possible.
Owner
Custom Flow
01.2019 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Representative
Von Maur
02.2018 - 01.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - Criminal Law
Law Faculty,University "St.Clemens of Ohrid"
Bitola Macedonia09-2009
High School Diploma -
Gymnasium Taki Daskalo
Bitola, Macedonia09-2009
Skills
- Workplace safety
- Fluent bilingualism
- Small business operations
- Customer relationship building
- Problem-solving skills
- Client support
- Verbal and written communication
- Sales expertise
- Ability to work under pressure-management
- Adaptability
- Teamwork
Timeline
Interpreter
Nebraska Interpretation Services LLC
03.2022 - 11.2024
Postal Clerk
USPS
10.2021 - Current
Owner
Custom Flow
01.2019 - 05.2024
Sales Representative
Von Maur
02.2018 - 01.2021
No Degree - Criminal Law
Law Faculty,University "St.Clemens of Ohrid"
High School Diploma -
Gymnasium Taki Daskalo
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