Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ketjona Preci

Clinton Township,MI

Summary

Energetic Casher and Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Bright Side Dental
Shelby Townshpi, Michigan
08.2023 - Current
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Applying fluoride.

Housekeeper

Du-All Cleaning
Sterling Heights, MI
03.2021 - Current
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.

Sales Associate

Waltz
Sterling Heights, MI
05.2019 - 07.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Developed trusting relationships with customers by making personal connections.

Cashier/Sales Associate

Salvation Army
Utica, MI
09.2017 - 05.2019
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.

Cashier/Sales Associate

Century 21 Department Store
Brooklyn, NY
05.2017 - 09.2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Reported suspicious behavior, incidents and theft to support loss prevention.

Education

Some College (No Degree) - Supply Chain Management

Macomb Community College
Warren, MI

Skills

  • Computer skills
  • Self-management
  • Teamwork
  • Active Listening
  • Focused and detail-oriented
  • Customer service-focused
  • Decision making skills

Languages

English
Professional
Albanian
Native/ Bilingual

Timeline

Dental Assistant

Bright Side Dental
08.2023 - Current

Housekeeper

Du-All Cleaning
03.2021 - Current

Sales Associate

Waltz
05.2019 - 07.2021

Cashier/Sales Associate

Salvation Army
09.2017 - 05.2019

Cashier/Sales Associate

Century 21 Department Store
05.2017 - 09.2017

Some College (No Degree) - Supply Chain Management

Macomb Community College
Ketjona Preci