Ketjona Preci
Clinton Township,MI
Summary
Energetic Casher and Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Bright Side Dental
Shelby Townshpi , Michigan
2023.08 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Applying fluoride.
Housekeeper
Du-All Cleaning
Sterling Heights , MI
2021.03 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
Sales Associate
Waltz
Sterling Heights , MI
2019.05 - 2021.07
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed trusting relationships with customers by making personal connections.
Cashier/Sales Associate
Salvation Army
Utica , MI
2017.09 - 2019.05
- Helped customers find specific products, answered questions and offered advice.
- Processed returned items in accordance with store policy.
- Assisted customers with account updates, new service additions and promotional offers.
- Processed customer payments quickly and returned exact change and receipts.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
Cashier/Sales Associate
Century 21 Department Store
Brooklyn , NY
2017.05 - 2017.09
- Assisted with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answered questions and offered advice.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Reported suspicious behavior, incidents and theft to support loss prevention.
Education
Some College (No Degree) - Supply Chain Management
Macomb Community College
Warren, MISkills
- Computer skills
- Self-management
- Teamwork
- Active Listening
- Focused and detail-oriented
- Customer service-focused
- Decision making skills
Languages
English
Professional
Albanian
Native/ Bilingual
Timeline
Dental Assistant
Bright Side Dental
2023.08 - Current
Housekeeper
Du-All Cleaning
2021.03 - Current
Sales Associate
Waltz
2019.05 - 2021.07
Cashier/Sales Associate
Salvation Army
2017.09 - 2019.05
Cashier/Sales Associate
Century 21 Department Store
2017.05 - 2017.09
Some College (No Degree) - Supply Chain Management
Macomb Community College
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