Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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KETLYN ADORNO

Orlando,FL

Summary

Dedicated Safety Professional with experience leading workplace safety programs, OSHA compliance, workers' compensation, incident investigations, and employee safety training. Recognized for building proactive safety cultures, minimizing workplace hazards, and ensuring full compliance with occupational safety regulations. Strong leader with the ability to train employees, influence safe work practices, and partner with management to improve operational safety and reduce risk. OSHA 30-Hour Certified with strong organizational, communication, and problem-solving skills.

Overview

10
10
years of professional experience
4
4
Certification

Work History

Employee Safety

Sky Chefs
Orlando, FL
02.2024 - Current
  • Foster a “safety first” culture where strict adherence to employee safety processes are perceived as non-negotiable and the only way to perform our work.
  • Develop and implement training programs that instill a “safety first” culture and provide our team with the knowledge required to follow our SOP’s.
  • Design and implement safety programs that promote employee ownership of Safety, create awareness of the how and why of safety, and recognize safe behavior.
  • Partners with CSC Leadership regarding employee safety issues involving but not limited to Occupational Safety and Health Administration (OSHA), Federal Aviation Agency (FAA), Environmental Protection Agency (EPA), Department of Transportation (DOT); and applicable state agencies.
  • Conduct monthly safety meetings
    Coordinate and ensure that all accidents are investigated and corrective/preventive action is implemented and sustained.
  • Partners with CSC leadership to ensure audit readiness
  • Oversee Workers Compensation processes at the CSC to effectively manage claims
  • Ensure compliance of CSC security procedures and airport authority badging requirements
  • Monthly Safety Audits.

Production Control Coordinator(PCC)

LSG Sky Chefs
Orlando, FL
06.2023 - 02.2024
  • Review dispatch sheet to check for any new routings and compare to daily schedule
  • Act as liaison between management, dispatch and drivers
  • Ensure on-time performance of all flights
  • Communicate gate changes/ routings, cancelled flights and relay information to management, dispatch, and drivers
  • Coordinate with Ramp personnel to resolve any catering issues as appropriate
  • Update and relay information to all levels of management
  • Ability to handle multiple calls and radio communication
  • Assist with various clerical assignments
  • Other responsibilities as assigned by management

Customer Service Coordinator

LSG Sky Chefs
01.2018 - 06.2023
  • Obtain all necessary information from dispatch (gates, aircraft number, meal count, etc.)
  • Make certain to check for correct packing/provisioning of assigned flights
  • Inform all departments of any operational changes or special instructions
  • Inform dispatcher if any problem arises (truck is late, shortness of meals, etc.)
  • Responsible for performance of daily quality checks for key international flights, both in-house and on the field
  • Maintain effective communication and coordination with and between LSG Sky Chefs management and Customer Service personnel and airline ramp and operations personnel
  • Stay informed of flight activity, schedule and gate changes and act accordingly
  • Ensure timely and safe catering of all flights
  • Troubleshoot and resolve issues and elevate to managements as needed
  • Oversaw project logistics using industry expertise and independent judgment.
  • Keeps management informed of area activities and of any significant problems
  • Assumes other related duties as required or assigned
  • Ensure on-time delivery and accurate production and/or catering of all flights
  • Perform other duties as assigned

Inflight Lead and Packer

LSG Sky Chefs
Orlando, FL
08.2016 - 01.2018
  • Food preparation while maintaining strict calculations and measurements.
  • Obtain flight assignments with accuracy.
  • Review production sheet and assign.
  • Preparing plates with good sanitary conditions.
  • Check all packing to make sure is correct
  • Lead the team to perform a fast and good operation.

Dental Assistant

Mayra Vera Carolina
Puerto Rico
01.2010 - 05.2016
  • Take initial history of patients and explain the treatments required
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Conduct and develop x-ray images
  • Prepare patients for procedure and assist the dentist during procedures
  • Guide the patients regarding post procedural hygiene care and follow up
  • Sterilized and prepared all equipment needed for procedures
  • Greeted patients, added their information to the database and prepared them for X-ray
  • Handled front desk tasks and scheduled appointments

Education

Dental Technician -

ICPR Junior College
San Juan, PR

Dental Assistant -

Ramirez College
San Juan, PR

Certificate of DA -

Massasoit Community College
Brockton, MA

Skills

  • Leadership
  • Attention to detail
  • Bilingual
  • Organized
  • Self-Starter
  • Conflict Resolution Techniques
  • Time Management
  • Customer Service Excellence
  • Policy Enforcement
  • Cause and Effect Analysis
  • Team Collaboration
  • Operational Efficiency
  • Logistics

Certification

  • OSHA 30 HRS
  • OSHA RECORDKEEPING & REPORTING
  • LOCKOUT/TAGOUT
  • INTRODUCTION TO SAFETY & HEALTH MANAGEMENT

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Employee Safety

Sky Chefs
02.2024 - Current

Production Control Coordinator(PCC)

LSG Sky Chefs
06.2023 - 02.2024

Customer Service Coordinator

LSG Sky Chefs
01.2018 - 06.2023

Inflight Lead and Packer

LSG Sky Chefs
08.2016 - 01.2018

Dental Assistant

Mayra Vera Carolina
01.2010 - 05.2016

Dental Assistant -

Ramirez College

Certificate of DA -

Massasoit Community College

Dental Technician -

ICPR Junior College
KETLYN ADORNO