Ketozi Williams
East St. Louis,IL
Summary
Proven team collaborator and self-motivated professional, excelling in roles requiring heavy lifting and meticulous attention to detail. At FedEx, enhanced order fulfillment efficiency and workplace safety, demonstrating exceptional packaging and organizing skills. Achieved significant improvements in operational workflows, underscoring a commitment to excellence and a strong capacity for meeting rigorous performance standards.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
FedEx
Sauget, Il
12.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Breakfast Attendant
LaQuinta Inn & Suits
Collinsville, IL
11.2018 - 02.2019
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Collaborated with fellow team members to maintain smooth operations during busy breakfast hours.
Dietary Aide
BRIA OF CAHOKIA
Cahokia, Il
10.2023 - 02.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
Crew Member
Arby's
Belleville, IL
01.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Supported training of new crew members, leading to more efficient onboarding process.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Line Assembler
Triple Stix
Belleville, IL
09.2020 - 10.2021
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Removed imperfections in component pieces and finished work.
- Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
- Boxed, labeled, and transported items to support assembly operations.
Housekeeper
LaQuinta Inn & Suits
Collinsville, IL
11.2018 - 02.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Warehouse Worker
Higher Level Processing
Edwardsville, IL
08.2015 - 01.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
Housekeeping and Laundry Attendant
Super 8 Hotel
Fairview Heights, IL
09.2013 - 10.2018
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Responded to requests from patrons for linens and toiletries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
General -
Belleville West High School
Belleville, IlSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Heavy lifting
- Warehouse safety
- Attention to detail
- Order picking
- Sorting and labeling
- Team collaboration
- Stacking and staging
- Order picking and processing
- Order fulfillment
- Unpacking merchandise
- Safety protocols
Timeline
Warehouse Worker
FedEx
12.2023 - 02.2024
Dietary Aide
BRIA OF CAHOKIA
10.2023 - 02.2024
Crew Member
Arby's
01.2021 - 03.2022
Line Assembler
Triple Stix
09.2020 - 10.2021
Breakfast Attendant
LaQuinta Inn & Suits
11.2018 - 02.2019
Housekeeper
LaQuinta Inn & Suits
11.2018 - 02.2019
Warehouse Worker
Higher Level Processing
08.2015 - 01.2019
Housekeeping and Laundry Attendant
Super 8 Hotel
09.2013 - 10.2018
General -
Belleville West High School