Ketsia Davina Mbuyamba Mukenge
San Diego,CA
Summary
Equipped with a Bachelor of Arts in Sociology and a minor in Political Science from the esteemed University of California, Riverside, I possess a strong academic background coupled with hands-on experience across multiple fields. My academic accomplishments and diverse experiences highlight my unwavering commitment to academic excellence, adeptness in research, and a sincere dedication to serving the community. These attributes make me a versatile individual poised to make valuable contributions to projects that demand critical analysis, research expertise, and a compassionate mindset.
Overview
8
8
years of professional experience
Work History
Research Assistant
University of California, Riverside (UCR)
Riverside, United States
10.2023 - Current
- Assistant for a comprehensive Labor Market Analysis study of the Inland Empire to identify the existing gaps in the job market and propose effective strategies to bridge those gaps
- Compile and write reviews of relevant literature
- Use statistical software to analyze data.
- Maintained a database of all research activities conducted during the course of each project.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
- Identified and compiled lists of potential research subjects in accordance with study objectives and parameters.
Peer Mentor
TRIO Scholars Program, UCR
Riverside, United States
09.2023 - Current
- Serve as a role model for a first generation college student and help them navigate their first year in college
- Assist mentee by addressing their queries and offering suggestions in various aspects, such as campus resources like the Women's Resource Center and the Academic Resource Center
- Exchange knowledge and build trust to establish a symbiotic relationship focused on success.
R'Pantry Intern
Basic Needs, UCR
Riverside, United States
09.2023 - Current
- Provide quality customer service to students and staff at R'Pantry, Basic Needs Department
- Maintain the R' Pantry stocked with fresh produce and nonperishable items, and ensure that the produce and food are safe for our students and staff to consume
- Assist at staff and student R'Pantry distribution events by organizing the bags for distribution, checking-in clients, and distributing food
- Provide help to students with emergency food insecurities, help direct resources, provide emergency housing support, and grant aid.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Determined consumer needs to provide products and services appealing to larger market.
- Worked with team members to promote great customer service and pleasant work environment.
- Analyzed key performance indicators to identify effective strategies.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
Fellow
College Corps, UCR
Riverside, United States
09.2022 - Current
- Assist with the cultivation of fresh produce while learning about social, environmental, and economic sustainability through a food systems approach
- Keep the immediate area tidy and the soil healthy for the crops to grow
- Develop and facilitate activities to teach the public about local food systems
- Help distribute the fresh vegetables for the R' Pantry and local community on a weekly basis.
- Managed garden plots and addressed plot owner concerns, ensuring effective plot management and providing timely follow-up to ensure plot owner satisfaction.
- Facilitate effective communication between the Garden and the Pantry.
Multimedia Tech Support
Information Technology Department, UCR
Riverside, United States
09.2021 - Current
- Assist instructors and teaching assistants with tech support in person and via phone
- Set up presentations and technology for special events indoors and outdoors
- Record video when requested, including campus events such as commencement
- Respond to tech emergencies and perform lock up and set up of technology equipment.
- Troubleshot, tested, and diagnosed software and hardware issues on computers used by teens during events.
Education
Bachelor of Arts - Sociology
University of California, Riverside (UCR)
Riverside, CA06.2024
Skills
- Google, Microsoft, Canvas, Docs
- Multilingual, English, French, Swahili, and Lingala
- Quality Assurance
- Research Paper Writing
- Statistical Analysis
- Document Management
- Problem-Solving
- Analytical Thinking
- Research and Analysis
- Presentations
- Public Speaking
- Flexible Schedule
- Computer Skills
- Role Modeling
- Scheduling
- Progress Monitoring
- Teamwork and Collaboration
- Customer Service
References
References available upon request.
Timeline
Research Assistant
University of California, Riverside (UCR)
10.2023 - Current
Peer Mentor
TRIO Scholars Program, UCR
09.2023 - Current
R'Pantry Intern
Basic Needs, UCR
09.2023 - Current
Fellow
College Corps, UCR
09.2022 - Current
Multimedia Tech Support
Information Technology Department, UCR
09.2021 - Current
Bachelor of Arts - Sociology
University of California, Riverside (UCR)
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