Kettia Vilsaint Bien-Aime
328 Fenimore Street Apt 1,NY
Summary
Dynamic Retail Sales Associate with proven expertise at Dollar Tree, excelling in customer service and cash handling. Recognized for enhancing the shopping experience through effective communication and a commitment to cleanliness. A quick learner who collaborates well with team members to achieve sales goals and streamline operations, ensuring customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Dollars Tree
01.2022 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in locating products and provided product information.
- Maintained cleanliness and organization of sales floor and checkout areas.
- Handled cash register operations, including cash handling and reconciliation.
- Supported inventory management by restocking shelves and conducting counts.
- Collaborated with team members to achieve daily sales goals and enhance store performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Cashier Assistant Manager
Choublac Haiti
07.2015 - 09.2019
- Supervised daily cash operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service best practices and cash handling techniques.
- Built positive relationships with customers to increase repeat business.
- Participated in ongoing training sessions to stay updated on company policies, procedures, and industry best practices.
- Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
Education
CNA
Bulkan's Educational Institute, INC
1467 Nostrand Avenue, 2nd Fl, Brooklyn, NY 1122606.2022
EKG Technician
Bulkan's Educational Institute, INC
1467 Nostrand Avenue, 2nd FL., Brooklyn, NY 1122612.2021
High School Diploma -
College Canape-Vert
Port-Au-prince, Haiti 10.2010
Skills
- Quick learner
- Customer service
- Patience and empathy
- Attention to detail
- Reliable and responsible
- Teamwork and collaboration
- Multitasking
Certification
-Direct Support Professional (DSP) December 2025
-Basic Life Support (BSL) November 2024
-Nursing Assistant June 2022 (expired)
-Phlebotomy Technician February 2022(expired)
-EKG Technician December 2021(expired)
-Patient Care Technician (PCT) June 2022(expired)
Additional Information
I am a Nursing Student at kingsborough Community College
Languages
Haitian Creole
Native or Bilingual
French
Full Professional
English
Full Professional
Timeline
Retail Sales Associate Cashier
Dollars Tree
01.2022 - Current
Cashier Assistant Manager
Choublac Haiti
07.2015 - 09.2019
CNA
Bulkan's Educational Institute, INC
EKG Technician
Bulkan's Educational Institute, INC
High School Diploma -
College Canape-Vert