Kevin Herrera Avitia
Imperial,California
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dynamic and goal-oriented professional with experience at IHSS, adept at strategic planning and conflict resolution. Proven ability to manage budgets and maintain high standards of cleanliness while delivering exceptional customer service as a Barista at Starbucks. Recognized for enhancing customer loyalty through effective communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Caretaker
IHSS - In Home Supportive Services
09.2024 - Current
- Remained alert to problems or health issues of clients and competently responded.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Maintained required records of work hours, budgets and payrolls.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Barista
Starbucks
11.2022 - Current
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Arts - Business Administration And Management
Arizona State University
Tempe, AZ01-2027
Associate of Science - Engineering
Imperial Valley College
Imperial, CA08-2024
Skills
- Schedule development
- Goal oriented
- Strategic planning
- Attention to detail
- Conflict resolution
- Policy and procedure development
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Power Lifting, Healthy Nutrient Dense meal prepping, and Dog Walking
Timeline
Caretaker
IHSS - In Home Supportive Services
09.2024 - Current
Barista
Starbucks
11.2022 - Current
Bachelor of Arts - Business Administration And Management
Arizona State University
Associate of Science - Engineering
Imperial Valley College