Keval Raval
Waco,TX
Summary
Operational and Business analyst with 3 years of experience in management and sales. Proven ability to develop and execute marketing campaigns, manage customer relationships, and drive revenue growth. Seeking a challenging position in a fast-paced environment where I can use my skills and experience to make a significant contribution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations and Sales Head
Di'amore Diamonds
Waco, TX
10.2022 - Current
- Liaised with other directors and departmental heads to align operational and sales priorities with total company direction
- Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives
- Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals through MS Excel
- Built relationships with customers and community to establish long-term business growth
- Hired, supervised and coached 20 employees on sales strategies to optimize performance
- Everyday use of Microsoft Excel and MS Project to analyze and visualize data on a day to day basis
UMASS PASS and TRANSPORTATION
University Of Massachusetts (UMass - Dartmouth)
MA
09.2018 - 09.2019
- Managed social media amplification of brand properties
- On ground activities of brand
- Liaising for permissions within different institutes
- Actively promoting brands within their respective universities
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Greeted incoming office visitors, answered questions, and directed individuals to office locations
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Advanced use of MS Office for day to day operations
Head of social media (student Assistant)
Indian Student Association (UMass - Dartmouth)
MA
09.2018 - 09.2019
- Designed, implemented, and managed successful events to meet department and school needs
- Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms
- Created engaging content to catch the attention of potential customers
- Conducted daily updates to social media profiles to boost company online presence
- Volunteered and provided assistance to more than 80 students.
Education
Bachelor of Science - Operations Management And Business Analytics
University of Massachusetts - Dartmouth
05.2022
Master of Science - Analytics
Harrisburg University of Science and Technology
Skills
- Risk Mitigation
- Business Development and Planning
- Persuasive Negotiations
- Verbal and Written Communication
- Time Management
- Project Management through MS Project
- Staff Training
- Data Visualization
- Report Preparation
- Customer Relations
- Account Management
- Business Development
- Scrum and Agile Management
- Financial Data Analyzation
- Microsoft Office Expertise
- Trilingual- English, Hindi, Gujarati
Certification
Certified Scrum Master, Scrum Alliance, 01/12/2024
Agile Manager, Google and Coursera, 4/20/2024
Zip
76712
State
TX
City
Waco
Timeline
Operations and Sales Head
Di'amore Diamonds
10.2022 - Current
UMASS PASS and TRANSPORTATION
University Of Massachusetts (UMass - Dartmouth)
09.2018 - 09.2019
Head of social media (student Assistant)
Indian Student Association (UMass - Dartmouth)
09.2018 - 09.2019
Bachelor of Science - Operations Management And Business Analytics
University of Massachusetts - Dartmouth
Master of Science - Analytics
Harrisburg University of Science and Technology
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