Kevan Jackson
Chicago,IL
Summary
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
10
10
years of professional experience
Work History
Deputy Sheriff
Cook County Sheriff's Department
Chicago, IL
06.2021 - Current
- Supervised daily activities of inmates to ensure safety and compliance with facility regulations.
- Conducted regular inspections of facilities and equipment to maintain operational standards.
- Responded promptly to emergencies, employing crisis intervention techniques to de-escalate situations.
- Documented incidents and prepared reports for review by supervisory staff, ensuring accurate records.
- Collaborated with mental health professionals to address inmate needs and improve rehabilitation efforts.
- Implemented security measures that enhanced overall facility safety and reduced incidents of violence.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Parking Meter Enforcement Agent
LAZ Parking
Chicago, IL
10.2019 - 06.2021
- Reading the parking meter to ensure all information is correct before issuing citations
- Conducted routine inspections of parking facilities to maintain safety standards.
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Enforced parking regulations to ensure compliance and reduce violations.
- Managed customer inquiries with professionalism, resolving issues to maintain positive client relationships.
Cargo Agent
United Airlines Cargo
Chicago, IL
10.2018 - 10.2019
- Sort & organize mail. Scan mail to different flight destinations.
- Coordinated cargo shipments, ensuring compliance with safety regulations and documentation standards.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
Line Cook
North American Concessions
Chicago, IL
07.2018 - 09.2018
- Prepared high-quality meals in fast-paced environment, ensuring adherence to safety standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and operational readiness.
- Collaborated with team members to streamline kitchen workflows and improve service speed.
- Trained new staff on food preparation techniques and safety protocols, enhancing team performance.
- Monitored inventory levels, assisting in ordering supplies to minimize waste and ensure availability.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Maintenance
OverLand Development
Chicago, IL
05.2018 - 07.2018
- Learned valuable skills. Such as painting, installing doors, sinks, repairing windows, floors, sealing cracks & holes inside of a wall.
- Assisted with mowing, weeding and maintenance of grounds.
- Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
Warehouse worker/Helper
Central Baking Supplies
Chicago, IL
03.2017 - 05.2018
- Use a pallet jack to load the truck. Use a forklift to unload & load multiple trucks.
- Loaded, unloaded, and moved material to and from storage and production areas.
Line Cook
Woodgrain Neapolitan Pizzeria
Westmont, IL
08.2016 - 03.2017
- Prep food, take out trash, clean various items, use the register to perform multiple transactions, quickly adapt to my environment, assist my team members with any issue at hand.
- Maintained cleanliness and organization of workstations to ensure smooth operations.
- Collaborated with team members to optimize food preparation and service times.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Game Advisor
GameStop
Chicago, IL
05.2016 - 01.2017
- Assisted in inventory management, ensuring accurate stock levels and availability.
- Provided expert product knowledge to customers, enhancing overall shopping experience.
- Resolved customer inquiries and issues efficiently, maintaining high satisfaction rates.
- Increased customer satisfaction by delivering clear, concise, and empathetic responses to inquiries and concerns.
- Provided retail assistance, finalizing, and processing customer purchases for games across major system types.
Education
AA - Criminal justice
Moraine Valley Community College
Palos hills, ILGED -
State of Illinois
Chicago, IL01-2019
Skills
- Food handler's license
- Forklift Driver
- De-escalation techniques
- Integrity and ethics
- Report writing
LANGUAGES
English
Timeline
Deputy Sheriff
Cook County Sheriff's Department
06.2021 - Current
Parking Meter Enforcement Agent
LAZ Parking
10.2019 - 06.2021
Cargo Agent
United Airlines Cargo
10.2018 - 10.2019
Line Cook
North American Concessions
07.2018 - 09.2018
Maintenance
OverLand Development
05.2018 - 07.2018
Warehouse worker/Helper
Central Baking Supplies
03.2017 - 05.2018
Line Cook
Woodgrain Neapolitan Pizzeria
08.2016 - 03.2017
Game Advisor
GameStop
05.2016 - 01.2017
AA - Criminal justice
Moraine Valley Community College
GED -
State of Illinois