Dynamic individual with hands-on experience in coordinating and education and talent in the Equine Industry. Brings strong problem-solving skills, organizational skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing an organization's goals.
Overview
35
35
years of professional experience
Work History
Farm Direct Feed Distributor
Pivotal Feeds
Galisteo, NM
04.2022 - 12.2025
Developed relationships with customers to enhance product availability and reliability.
Increased customer satisfaction by providing exceptional service and nutrition education.
Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
Moved approximately 4 Semi loads per year.
Regional Sales Representative
Pivotal Feeds
Galisteo, NM
01.2023 - 06.2023
Remotely managed 26 eastern states.
Identified new distributors to expand availability to customers.
Developed client relationships through regular communication and follow-ups.
Conducted product presentations to educate customers on offerings and benefits.
Assisted in identifying customer needs to tailor solutions effectively.
Collaborated with team members to strategize sales approaches for regional markets.
Provided feedback on product performance based on client insights and experiences.
Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Realtor / Realtor Assistant
Sotheby's Internationa Realty and Homes Santa Fe
Santa Fe, NM
03.2006 - 04.2019
Facilitated property sales and client relationships as a licensed realtor with Sotheby's International Realty and Paul McDonald, Homes Santa Fe, specializing in luxury real estate.
Coordinated due diligence timelines to ensure compliance with critical deadlines.
Guided clients through property transactions, ensuring compliance with legal and regulatory requirements.
Streamlined various components of real estate transactions, such as inspections, appraisals, and financing arrangements, to enhance client experience and minimize delays.
Conducted open houses and showcased properties to potential buyers.
Fostered relationships with local contractors and service providers to streamline renovation/maintenance processes for properties.
Barn Manager
Middle Tennessee State University
Murfreesboro, TN
06.1991 - 07.1995
Oversaw daily operations of barn facilities, ensuring adherence to student safety and animal welfare standards.
Oversaw and coordinated feeding schedules and health assessments for 60 horses to ensure peak health and performance.
Coordinated scheduling and activities for student labor and volunteers to maximize participation.
Directed all operations related to the teaching herd and breeding herd to ensure optimal health and performance.
Oversaw training programs for student workers and volunteers. Coordinated continuing education classes to enhance community skills. Mentored participants to foster a supportive learning environment.
Assisted in public outreach programs by conducting demonstrations for elderhostel groups.