Kevein Son

• Trained new servers to enhance service delivery standards.
• Resolved any disputes between customers and suppliers efficiently while maintaining a positive relationship with both parties.
• Checked food quality before serving to ensure customer satisfaction.
• Evaluated and selected technology solutions for improved tracking and reporting of inventory.
• Negotiated pricing and terms with suppliers, vendors, and freight forwarders.
• Handled cash transactions accurately by adhering to company procedures.
• Recorded orders efficiently on cash register and point-of-sale system.
• Assessed customer satisfaction with meals, addressing issues promptly.
• Maintained up-to-date knowledge of menu items, garnishes, ingredients, and preparation methods.

• Managed customer service inquiries across email, phone, and social media channels to enhance responsiveness.

Tracked shipment progress from vendor to end customer, ensuring timely deliveries.

• Designed user interfaces that optimized customer experience during site navigation.
• Created promotional campaigns for new products and special offers, driving increased sales.
• Developed and maintained accurate website content, including product information and pricing updates.
• Implemented effective sales strategies to meet business objectives and improve revenue.
• Produced high-quality product images utilizing cameras, lighting equipment, and editing software for marketing purposes.