Keven Kerr
Flossmoor,IL
Summary
Over 15 years as a dynamic leader with a proven track record in project management and team leadership. Excelled in developing community engagement strategies and optimizing data analysis processes. Demonstrated excellence in relationship building and CRM, significantly enhancing stakeholder engagement and operational efficiency.
Overview
12
12
years of professional experience
Work History
Regional Council Manager
Illinois Network of Child Care Resource & Referral Agencies
Joliet, IL
07.2022 - Current
- Developed and implemented community engagement strategies to support organizational objectives.
- Analyzed proposed legislation, funding priorities, and regulations to determine the impact of services.
- Facilitated communication between different departments within the organization when needed.
- Managed social media accounts to engage with a wider range of stakeholders in the community.
- Assisted in developing grant proposals for funding new initiatives in the community.
- Represented organizations in relations with governmental and media institutions.
- Collaborated with other departments within the organization to coordinate special events that involve members of the public.
- Organized and facilitated community events, such as town hall meetings, public forums, and volunteer activities.
- Utilized various software and tools to streamline processes and optimize performance.
Data Manager
Illinois Action For Children
Homewood, IL
10.2018 - 07.2022
- Maintained relationships with external vendors providing services related to database management.
- Evaluated current database structures and recommended improvements based on best practices.
- Monitored database performance, identified issues, and provided solutions for improvement.
- Developed and maintained data entry systems for tracking customer information.
- Detected and resolved data quality issues and discrepancies for integrity and quality control.
- Documented work processes, project initiation, production, and updates to assist creation of change management policies.
- Performed data analysis and created reports to identify trends or discrepancies in the data.
- Hired and trained staff members, oversaw department teams and delegated assignments to employees according to skill sets.
Family Resource Supervisor
Illinois Action For Children
Chicago , IL
10.2012 - 10.2018
- Managed program compliance, policy and procedures, and oversight of state program guidelines.
- Analyzed key performance indicators to identify effective strategies.
- Created and oversaw ongoing reporting systems, databases, and reporting.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed team of 10-50 employees, ensuring high productivity and quality standards were met.
- Facilitated community engagement activities to share agency mission, vision, updates, and public alignment opportunities.
Education
Bachelor of Arts - Criminal Justice
Southern Illinois University, Carbondale
Carbondale, IL03-2009
Skills
- Project management
- Customer relationship management (CRM)
- Networking strategies
- Team leadership
- Relationship building
- Data analysis
References
References available upon request.
Timeline
Regional Council Manager
Illinois Network of Child Care Resource & Referral Agencies
07.2022 - Current
Data Manager
Illinois Action For Children
10.2018 - 07.2022
Family Resource Supervisor
Illinois Action For Children
10.2012 - 10.2018
Bachelor of Arts - Criminal Justice
Southern Illinois University, Carbondale
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