Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kevi Almonte Hernandez

Winter Park,FL

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

Cashier Assistant

Santo Domingo Country Club
06.2002 - 08.2003
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Built positive relationships with customers to increase repeat business.
  • Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.

Assistant Executive Secretary

Autoridad Portuaria Dominicana
09.2003 - 08.2006
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Organized and updated schedules for executives.
  • Maintained professional, organized, and safe environment for employees and patrons.

Head of the Immigration Department

Direction General De Inmigracion
09.2006 - 08.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Organized and detail-oriented with a strong work ethic.

Secretary's Assistant

Superintendence Of Health And Occupational Risks
10.2009 - 06.2012
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Medical Billing Clerk

I Work On My Own Accord
05.2013 - 11.2017


  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Assisted customers via phone and in person
  • Provided general clerical services such as: preparing documents, filing, faxing, copying, answering phones, data entry, and scheduling.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Collected payments and applied to patient accounts.
  • Filed and updated patient information and medical records.

Lead In Food Services

Orange County Public School District
11.2017 - 09.2024
  • Monitored food preparation and offered feedback on portion size and presentation.
  • Supported restaurant closing, restocking items and reporting shortages.
  • Assisted guests with menu choices, recommending pairings in alignment with preferences...
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

Patient Food Hosp Attendant

Orlando Health Central
09.2024 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.

Education

No Degree - Real Estate

The Real Estate Institute
13538 Village Park Dr #260 Orlando Fl 3837
11-2023

Bachelor - Business Administration

Dominicon Americano University (UNICDA)
Santo Domingo Dom Rep
10.2012

High School Diploma -

Pedro Enriquez Carvajal High School
Santo Domingo Dom Rep
07.2008

Skills

  • Bilingual in Spanish and English
  • Bussines Administration
  • Customer Service
  • Teamwork and Collaboration
  • Customer Relations
  • Cash Register Operation
  • Front Desk Operations
  • Food Service line cook and lead
  • Kitchen Equipment
  • Medical Billing and Payment Processing
  • Real Estate Sales
  • Microsoft Office Suite
  • Multitask
  • Very Organized

Accomplishments

  • CERTIFICATIONS:
  • Degree in Business Administration
  • Four years of experience in Medical Billing
  • 8 Hour Friday FNS Nutrition Course
  • 5 Night Culinary 1 Course 11-4-19 to 11-
  • 5 Night Newton/Edison course 2-5-20 t
  • Night Culinary 2 course 3-3-20 to 3-1
  • 2021-2022 FNS Special Diets Training for
  • Fluent in Spanish with conversational English
  • Proficient in Microsoft Office: Word, Excel, and PowerPoint
  • Serv Safe Certification
  • FNS Special Diets Training
  • Radio host
  • English Course
  • ServSafe Certification
  • Real Estate

Timeline

Patient Food Hosp Attendant

Orlando Health Central
09.2024 - Current

Lead In Food Services

Orange County Public School District
11.2017 - 09.2024

Medical Billing Clerk

I Work On My Own Accord
05.2013 - 11.2017

Secretary's Assistant

Superintendence Of Health And Occupational Risks
10.2009 - 06.2012

Head of the Immigration Department

Direction General De Inmigracion
09.2006 - 08.2009

Assistant Executive Secretary

Autoridad Portuaria Dominicana
09.2003 - 08.2006

Cashier Assistant

Santo Domingo Country Club
06.2002 - 08.2003

No Degree - Real Estate

The Real Estate Institute

Bachelor - Business Administration

Dominicon Americano University (UNICDA)

High School Diploma -

Pedro Enriquez Carvajal High School

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Kevi Almonte Hernandez