Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Server/Bartender/Floater
Town Pizza
10.2016 - 01.2024
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled registers, reservations, seating customers, taking orders, as well as the preparation, serving and restocking of food and beverages.
Trained all new employees.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Admin. Assistant
DMA Claims Inc.
11.2010 - 10.2016
Reviewed and edited documents for accuracy, grammar and clarity.
Oversaw accounting operations and invoicing.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Handled all client telephone communications, incoming/outgoing mail, e-mail and assembly of informational packages.
Increased efficiency by implementing new processes and providing administrative support to management.
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Crew Member
Trader Joe's
02.2012 - 10.2013
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Executed tasks quickly under pressing circumstances in a fast-paced environment.
Provided training and support for new hires.
Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement.
Managed the demonstration area and maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Assisted with financial tasks such as cash handling and drawer reconciliation.
Education
Graphic Design Cert. -
Pasadena City College
Pasadena, CA
01.2021
Skills
Motivated self-starter with the ability to work independently
Skilled with Microsoft Office Suite, Google Workspace and Adobe Software such as Photoshop, Illustrator, InDesign, Lightroom, Acrobat Pro, Premiere Pro, Animate, After Effects and Media Encoder