Kevia Cates
Douglasville,Georgia
Summary
Corporate travel professional with significant experience in managing travel logistics and delivering efficient travel solutions. Known for strong team collaboration and commitment to achieving results, adaptable to changing needs. Expertise in travel coordination and client relationship management, valued for reliability and effective problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Operations & Project Manager – Multi-Division Coordination
The RealReal Companies
01.2019 - Current
- Lead cross-functional operations across curated travel experiences, merchandise fulfillment, and virtual business platforms.
- Plan and execute travel packages for large-scale events, including NBA games, concerts, and festivals ensuring smooth attendee experiences.
- Manage vendor relationships, budgets, and project timelines to maximize operational efficiency.
- Provide personalized client service and participate in logistics coordination for nationwide travel events.
Event Marketing & Business Development Consultant
Bridge Da Gap
01.2014 - 05.2021
- Orchestrated business development initiatives, trade shows, and promotional events for diverse clients.
- Coordinated complex event logistics, including vendor management and service procurement across locations.
- Monitored performance metrics to enhance marketing strategy effectiveness and customer engagement.
Operations & Logistics Coordinator
WRI
01.2011 - 01.2014
- Directed operations and vendor coordination across multiple sites, streamlining logistics and resource deployment.
- Oversaw budget management and tracked expenses with precision, ensuring cost-effective operations.
- Coordinated schedules and communications across departments to guarantee seamless service delivery.
Education
Jackson State University
Jackson, MSundefined
GMAC Real Estate
Atlanta, GAundefined
AIU
Atlanta, GASkills
- Travel & Event Coordination
- Brand Representation & Customer Service
- Budget Development & Expense Tracking
- Project & Operations Management
- Client Relations & Stakeholder Communication
- Multi-Location Operations
- VIP & Large-Scale Event Planning
- Team Leadership & Collaboration
- Strong communication skills
- Vendor relationship management
- Project management experience
- Emergency response planning
Accomplishments
- Received high score ratings from tourist surveys due to professionalism, entertaining personality and high attention to detail.
- Developed revenue streams by promoting company merchandise to tourists.
Certification
- Certified Operations & Project Management Professional
- Proficient in Microsoft Office Suite, Salesforce, Microsoft Project
- Experienced with Travel Management and Event Platforms
- Skilled in Budgeting & Financial Software
Additional Information
- Flexible and experienced with extensive travel coordination and event support.
- Strong interpersonal and communication skills for high-profile client and vendor interactions.
- Committed to representing brands professionally and ensuring successful event execution.
Timeline
Senior Operations & Project Manager – Multi-Division Coordination
The RealReal Companies
01.2019 - Current
Event Marketing & Business Development Consultant
Bridge Da Gap
01.2014 - 05.2021
Operations & Logistics Coordinator
WRI
01.2011 - 01.2014
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GMAC Real Estate
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AIU
Jackson State University
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