Keviette Newsome
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Certified Pharmacy Technician
Drugco Pharmacy
06.2018 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceuticals and supplies to ensure optimal stock levels.
- Learned to operate pharmacy software for processing prescriptions and managing patient records.
- Supported medication therapy management by gathering patient information and answering inquiries.
- Managed routine administrative tasks, including filing, data entry, and maintaining cleanliness in work areas.
Customer Service Sales Associate
Food Lion Grocery
09.2008 - 03.2020
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Trained new sales associates on store policies and customer engagement techniques for improved performance.
- Collaborated with team members to optimize merchandising displays, driving increased product visibility.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures effectively.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Pharmacy Technician
Mizelles Pharmacy
07.2014 - 05.2018
- Dispensed medications accurately while adhering to safety protocols and pharmacy regulations.
- Prepared and labeled prescriptions for pharmacists' review, maintaining high accuracy standards.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Trained new technicians on operational procedures and pharmacy software systems effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Bus Driver
Hertford County Public Schools
08.2010 - 06.2015
- Ensured safe transport of students to and from school, adhering to all traffic regulations.
- Conducted pre-trip inspections to maintain vehicle safety and operational efficiency.
- Managed student behavior during transit, promoting a respectful and secure environment.
- Collaborated with school staff to coordinate schedules and address transportation needs effectively.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Pharmacy Sales Associate
Walmart
03.2004 - 07.2008
- Assisted customers with product selection and medication inquiries.
- Maintained accurate inventory records and facilitated restocking procedures.
- Collaborated with pharmacists to ensure compliance with safety regulations.
- Developed strong customer relationships to enhance patient satisfaction scores.
- Counted, sorted, unpacked and labeled incoming merchandise and pharmaceutical products.
- Assisted in pharmacy with counting and dispensing medication .
Education
Associate of Applied Science - Health Information Technology
DeVry University
Naperville, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
Timeline
Certified Pharmacy Technician
Drugco Pharmacy
06.2018 - Current
Pharmacy Technician
Mizelles Pharmacy
07.2014 - 05.2018
Bus Driver
Hertford County Public Schools
08.2010 - 06.2015
Customer Service Sales Associate
Food Lion Grocery
09.2008 - 03.2020
Pharmacy Sales Associate
Walmart
03.2004 - 07.2008
Associate of Applied Science - Health Information Technology
DeVry University
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