Kevin Adame
Euless,TX
Summary
Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements.
Overview
4
4
years of professional experience
Work History
Store Clerk
CVS
El Paso, TX
01.2021 - Current
- Delivered exceptional customer service in a fast-paced retail environment, ensuring a positive experience for all customers.
- Assisted with stocking, organizing, and maintaining the sales floor, ensuring a well-presented store.
- Resolved customer inquiries and complaints, ensuring satisfaction and brand loyalty.
Front Desk Agent
Plaza hotel and pionner park
El Paso, TX
03.2024 - 06.2024
- Managed guest check-ins and check-outs, ensuring a smooth and efficient process.
- Served as a concierge, offering recommendations and information about local attractions in El Paso.
- Delivered high-quality customer service by addressing guest needs and resolving issues promptly.
Apple Advisor
Teleperformance USA
El Paso, Tx
12.2022 - 02.2024
- Provided remote customer support over the phone, assisting with iOS troubleshooting and technical issues.
- Guided customers step-by-step through solutions for a wide range of Apple-related issues.
- Delivered clear, user-friendly instructions to enhance customer experience and satisfaction
Social Media Content Moderator
Teleperformance USA
El Paso, TX
12.2022 - 02.2024
- Monitored and supervised digital content to ensure it met company guidelines and was appropriate for all users.
- Addressed flagged content promptly and escalated concerns when necessary.
- Collaborated with a team to maintain content quality and compliance with company standards.
Education
Psychology -
El paso community college
El Paso, TX05.2026
Ministry -
UPPERROOM School of Ministry
Dallas, TX05-2025
Basic education -
Franklin high school
TX06.2021
Skills
- Customer service
- Communication skills
- Leadership
- Guest services
- Bilingual
- Payment processing
- Merchandise restocking
- Merchandise display
- Patience and empathy
- Cleanliness and hygiene
Languages
- English
- Spanish
Timeline
Front Desk Agent
Plaza hotel and pionner park
03.2024 - 06.2024
Apple Advisor
Teleperformance USA
12.2022 - 02.2024
Social Media Content Moderator
Teleperformance USA
12.2022 - 02.2024
Store Clerk
CVS
01.2021 - Current
Psychology -
El paso community college
Ministry -
UPPERROOM School of Ministry
Basic education -
Franklin high school