Kevin Addington

- Install and support various different access control and video management software systems

- Service various forms of equipment including access control panels, electromechanical locks, card readers, card printers, network cameras, wireless devices to include wireless entry locks, wireless mess devices

- provide support to junior techs

- perform sales work including review of customer sites for new and existing projects and estimate writing

- Delivered unit-tested systems within customer-prescribed timeframes.

- Developed conversion and system implementation plans.

- Coordinated deployments of new software, feature updates and fixes.

- Diagnosed problems with various card access and video systems by applying technical knowledge and troubleshooting skills.

- Conducted tests of components and systems to evaluate performance and identify concerns.

- Performed installation and service on company customers as well as preventative maintenance of systems to include mechanical and software updates

- Helped company create new office to include network and management servers for office systems

- Install and support various different access control and video management software systems

- Service various forms of equipment including access control panels, electromechanical locks, card readers, card printers, network cameras, wireless devices to include wireless entry locks, wireless mess devices

- provide support to junior techs

- perform sales work including review of customer sites for new and existing projects and estimate writing

- Delivered unit-tested systems within customer-prescribed timeframes.

- Developed conversion and system implementation plans.

- Coordinated deployments of new software, feature updates and fixes.

- Created and managed technician scheduling

- Worked with customers to provide installation and service support

- Worked with front office to generate completed billing

- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

- Supervised operations staff and kept employees compliant with company policies and procedures.

- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

- Scheduled employees for shifts, taking into account customer traffic and employee strengths.

- Performed troubleshooting and diagnosis on malfunctioning equipment.

- Install and support various different access control and video management software systems

- Service various forms of equipment including access control panels, electromechanical locks, card readers, card printers, network cameras

- Delivered unit-tested systems within customer-prescribed timeframes.