KEVIN AGUDO
The Bronx,NY
Summary
Dynamic culinary professional with a proven track record at Panda Express, excelling in financial analysis and leadership. Enhanced customer satisfaction ratings by 10% through effective training and strategic performance coaching. Proficient in report generation and Microsoft Office, driving operational efficiency and profitability in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Chef Assistant
Panda Express
New York, NY
06.2024 - Current
- Administered bookkeeping functions to generate invoices and manage accounts payable and receivable.
- Oversaw daily operations, including staff scheduling, task assignment, and inventory control.
- Utilized product knowledge to recommend and up-sell items based on customer needs.
- Managed annual operating and capital budgets to ensure profitability.
- Handled daily financial transactions and monitored cash flow to support business profitability.
Cook Trainer
Panda Express
New York, NY
11.2023 - 05.2024
- Collaborated with customers to identify needs and resolve various issues effectively.
- Analyzed business performance data to forecast results for upper management decisions.
- Delivered training sessions aimed at enhancing employee effectiveness and addressing weaknesses.
- Coached staff on strategies to improve performance and strengthen customer relations.
- Acquired, maintained, and repaired kitchen equipment and tools to ensure operational efficiency.
Floor Supervisor
McDonald's
New York, NY
01.2021 - 01.2022
- Increased profits by establishing ambitious sales goals and motivating sales staff.
- Enhanced customer service through ongoing training, raising satisfaction ratings by 10%.
- Maintained accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Collaborated with leadership to identify needs and develop strategic improvement plans.
- Initiated service consultations using open-ended questions to understand customer preferences.
- Monitored sales performance through analysis of reports and competitive benchmarking.
Education
BACHELOR'S - Engineering Design
New York City College of Technology of The City University of New York
NY09-2028
Skills
- Report generation
- Microsoft Office proficiency
- Safety protocols
- Analytical thinking
- Leadership skills
- Financial analysis
References
References available upon request
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Chef Assistant
Panda Express
06.2024 - Current
Cook Trainer
Panda Express
11.2023 - 05.2024
Floor Supervisor
McDonald's
01.2021 - 01.2022
BACHELOR'S - Engineering Design
New York City College of Technology of The City University of New York